Sustained superior customer service is a key factor in the value Dealerskins brings to our customers, and having Jon onboard in a leadership role is a tremendous step forward for our customers and our organization.
Nashville, TN (PRWEB) December 17, 2007
Dealerskins, (http://www.dealerskins.com) a division of Dominion Enterprises and a leading provider of automotive dealer web solutions, recently announced the advancement of Jon Jackson as Dealerskins Customer Support Manager. Jackson moves into this position after 18 months working within the Dealerskins support organization in a variety of background roles.
"Previous to working for Dealerskins, Jon held positions in a variety of support and supervisory roles, serving customers his entire career", says Kevin Eggers, Dealerskins Director of Operations. "Sustained superior customer service is a key factor in the value Dealerskins brings to our customers, and having Jon onboard in a leadership role is a tremendous step forward for our customers and our organization."
Jackson began as a trainer at Dealerskins and then moved into frontline support where he quickly proved his leadership skills and before long became a team leader. From there was promoted to his current position.
A skilled customer service professional, Jackson brings to Dealerskins more than a decade of experience managing various aspects of customer support. Prior to Dealerskins Jackson served as customer support supervisor at Progeny Marketing.
There he was responsible for managing a staff of 20, dealing with life insurance claims.
Before that he worked as a regional claims specialist with Federated Insurance, mainly handling auto dealer clients. Jackson holds a BA in English Literature from Lipscomb University in Nashville, TN.
"It's exciting to be surrounded by people dedicated to achieving a common goal. Dealerskins is a group of great individuals with innovative ideas, serving great customers. We're refining workflow, redefining our quality standards, and continually looking for new ways to improve customer service. I'm extremely excited to have this opportunity to help Dealerskins reach its goal of exceeding our customer's expectations," Jackson stated.
About Dealerskins (http://www.dealerskins.com)
Dealerskins, a division of Dominion Enterprises, provides automotive dealers beautiful, powerful, distinctive web solutions. The company's expertise comes from real-world dealership experience and a passion for listening and responding to dealers' needs. In fact, company founders designed, built and used the first Dealerskins websites while employed at a top-50 dealership group. Dealerskins recognized that automotive dealers require high-caliber, dynamic websites to meet car buyers' needs. Dealerskins was founded in July of 2000 to serve those needs. Dealerskins websites have won numerous awards for excellence. For more information visit http://www.dealerskins.com
About Dominion Enterprises
Dominion Enterprises, headquartered in Norfolk, Va., is a leading media and information services company serving employment, real estate, automotive, recreation and industrial markets in the United States. The company operates a variety of technology businesses that offer Internet marketing, Web site design and hosting, lead generation, CRM, and data capture and distribution services including Advanced Access, PowerSports Network, and Dealer Specialties. The company has more than 500 paid and free magazine titles such as The Employment Guide, For Rent, Harmon Homes, Boat Trader, Cycle Trader and RV Trader with a combined weekly circulation of over 5 million, and more than 40 market-leading Web sites such as EmploymentGuide.com, ForRent.com, Homes.com, and http://www.TraderOnline.com, reaching more than 8 million unique monthly visitors. The company has nearly 7,000 employees nationwide and 2006 annual revenue of more than $850 million. For more information, visit http://www.DominionEnterprises.com.
# # #