ACOM Healthcare Business Consulting Group Adds Chiropractic Consultant with Powerful Coding, Documentation and Business Management Credentials

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New consultant's combination of insurance company and clinic professional experience optimal for teaching doctors how to code and document ethically for maximum revenues, fewer challenged claims.

I am genuinely delighted to be part of the ACOM Consulting Group mission to raise the skill level among physicians concerning proper and ethical coding and documentation

Certified Professional Coder Melissa D. Miller has joined the ACOM Healthcare Business Consulting group as a chiropractic consultant, bringing years of experience with coding and documentation accrued both in the clinic and insurer environment.

"Melissa knows the chiropractic coding and documentation discipline intimately from both sides of the equation," said Senior Consultant Bharon Hoag. "She is ideally qualified to help our clients to understand the thinking of third party payers and why they accept, reject or contest claims submissions. And as a Certified Professional Coder with an extensive clinical and training background she can effectively teach doctors how to code and document ethically to maximize their revenues and minimize contested claims. She also has a strong business sense both at the corporate level and the small business environment of the clinic, a talent that she brings to bear in her consulting work."

Immediately prior to joining ACOM, Miller managed daily billing activities for a multi-doctor chiropractic practice, where she handled all patient and insurance collections, cash posting, electronic claim submissions and allied activities. Earlier, she performed in a similar capacity as the team leader in a multi-physician cardiology and cardiovascular practice with clinic offices and hospital locations. Besides her coding and documentation responsibilities, she maintained the system database, trained new employees, audited daily workflow, reviewed and processed denials, handled electronic claim submissions and monthly invoicing, and processed month-end and year-end reports.

Before transitioning to the clinical side, Miller had worked in claims at a major insurance company and as a medical billing analyst for a managed care organization specializing in workers compensation claims.

As the PPOM specialist at Zurich North America, she handled all State of Michigan provider and facility contracts to ensure that the proper discounts obtained as well as processed all Michigan PPO bills and all reconsiderations and adjustments. Among her other responsibilities were new employee training and the development of training documents, and maintaining and revising guidelines. She assisted in the coding review process as-needed basis, identifying proper billing procedures by providers and the proper use of ICD-9 and CPT codes.

As a medical billing analyst at Health Management Solutions, she reviewed and processed all incoming bills for the Bureau of Workers Compensation. She handled all requests by injured workers, attorneys and providers to ensure proper payments and also reviewed case notes to determine if payment was appropriate and observant of proper ICD-9 and CPT coding.

"I am genuinely delighted to be part of the ACOM Consulting Group mission to raise the skill level among physicians concerning proper and ethical coding and documentation," Miller said. "It will be extremely rewarding to help doctors build more successful practices by getting paid fully and fairly for what they do and building winning relationships with the insurance industry."

About the ACOM Healthcare Business Consulting Group
The ACOM Healthcare Business Consulting Group, a professional services unit of ACOM Solutions, Inc., enables doctors to ethically collect fully for all services performed while protecting themselves against audits, payback demands and possible legal actions. Group consultants diagnose practice problems and provide options for improving chiropractic office operations and addressing the critical coding and document issues that are unique to the profession. For more information call 866-286-5315, ext. 503; email consulting@acom.com; or visit http://www.acomconsulting.com.

CONTACT:    
Mark Firmin
Vice President, Marketing
562-424-7899

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VICTOR WORTMAN
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