VistaPrint Named to Internet Retailer Top 100 Online Retailer Satisfaction Index
VistaPrint Limited today announced that it ranked No. 26 in results measured in the Top 100 Online Retailer Satisfaction Index. The company finished just nine points behind the highest score given to the top 100 online retailers in results just released by ForeSee Results. The customer satisfaction management firm measured satisfaction among browsers of the top 100 online retailers during the first quarter of the year. The Top 100 Online Retailer Satisfaction Index is a portion of the larger Internet Retailer 500 list.
Hamilton, Bermuda (PRWEB) July 11, 2007 -- VistaPrint Limited (Nasdaq: VPRT), the leading online supplier of printed products to small businesses and consumers, today announced that it ranked No. 26 in results measured in the Top 100 Online Retailer Satisfaction Index. The company finished just nine points behind the highest score given to the top 100 online retailers in results just released by ForeSee Results. The customer satisfaction management firm measured satisfaction among browsers of the top 100 online retailers during the first quarter of the year. The Top 100 Online Retailer Satisfaction Index is a portion of the larger Internet Retailer 500 list.
"Obviously we take customer satisfaction very seriously at VistaPrint," said Trynka Shineman, senior vice president of North American marketing. "We were very pleased to have received such a high score in the Top 100 Online Retail Satisfaction Index, given the number of customers we have and the amount of orders we process per day, it really shows that our commitment to our customers is paying off. We recognize that our customers are the most important aspect of our business, and we work very hard to keep them happy. It's a commitment that we will continue to honor, improve upon and refine as the company and customer base grows."
"VistaPrint is a step ahead of many of the largest online retailers," said Larry Freed, president and CEO of ForeSee Results. "Keeping focused on meeting customer needs and expectations will enable them to continue to foster loyalty, acquisition and growth."
ForeSee Results' customer satisfaction ratings are calculated using the University of Michigan's American Customer Satisfaction Index (ACSI) methodology, a sophisticated scientific formula that predicts the impact of satisfaction on consumer spending behavior. ACSI-based scores are proven to be leading indicators of a company's future financial success.
The IR 500 is the only authoritative ranking and the most comprehensive analysis of America's 500 largest e-retailers based on their annual sales on the web. From the publishers of Internet Retailer, the leading information provider for the e-retailing industry, the top 500 guide contains the very latest competitive data on the leaders of web-based retailing who account for nearly two-thirds of $135-billion e-retailing industry in the U.S.
VistaPrint offers a number of high-quality products for small businesses, including small and large postcards, brochures, note cards, magnets, holiday cards and much more. All products are full-color, printed on high-quality paper and available for a low-cost. All printed products can be customized with text both inside and outside, or front and back and customers can upload photos and other images and incorporate them into the design of their products. Depending on the type of product, quantity options range from just 10 all the way up to 20,000. Most printed products can be received in as little as three business days.
About VistaPrint
VistaPrint Limited (Nasdaq:VPRT) is the leading online supplier of high-quality graphic design services and customized printed products to small businesses and consumers. VistaPrint offers custom designed, full-color, low-cost printed products even in small quantities. Over 9 million small businesses and consumers have already chosen VistaPrint for products ranging from business cards and brochures to invitations and thank you cards. Products are printed at VistaPrint's two state-of-the-art plants in North America and Europe that total over 200,000 square feet of production space. A global company, VistaPrint employs more than 900 people and operates 18 localized Web sites serving over 120 countries around the world. A broad range of design options are available online at www.vistaprint.com VistaPrint's printed products are satisfaction guaranteed.
VistaPrint, the VistaPrint logo and VistaPrint.com are registered trademarks of VistaPrint. All other brand and product names appearing on this announcement may be trademarks or registered trademarks of their respective holders.
Contact:
Jason Keith/Jeff Esposito
VistaPrint
781-652-6444
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