Magnoware Releases Update to its Award-Winning Help Desk and Service Support Solution, the DataTrack System
Magnoware Inc., a leader in helpdesk and support software solutions, is pleased to announce the immediate availability of a service update for its award-winning DataTrack System 2005 Second Edition.
San Luis Obispo, CA (PRWEB) September 4, 2007 -- Magnoware Inc., a leader in helpdesk and support software solutions, is pleased to announce the immediate availability of a service update for its award-winning DataTrack System 2005 Second Edition.
A robust, web-enabled service management solution, the DataTrack System is designed for small to large-sized help desks, call centers, software development teams and IT departments. Existing customers are highly encouraged to upgrade to this release as it provides vast improvements to functionality, ease-of-use and reliability.
The DataTrack System 2005 sports over 50 new features and just as many visual and underlying improvements. Some functionality found in the DataTrack System is as follows:
- Integrated Work Order and Service Management
- Integrated Asset Management with Automatic Network Auditing
- Integrated Knowledge Management
- Automation and Escalation
- File Attachments
- User-definable Fields, Statuses, and Categories
- Searching, Reporting, and Analyzing Made Easy
- Improved Security
- Integrated History and Audit Trail
Those wishing to evaluate the Magnoware DataTrack System may download a fully-functional 14 day evaluation by navigating to http://www.magnoware.com.
With over 2,000 customers throughout the globe, Magnoware, Inc. is a world-wide leader in help desk and service support software solutions. Its flagship product, the DataTrack System, is presently in use by clients ranging in size from small, one-manned help desks, to corporate giants like Coca Cola, Toyota, Pfizer Pharmaceuticals, and Nautilus.
###
Post Comment:
Trackback URL: http://www.prweb.com/pingpr.php/U2luZy1Mb3ZlLVRoaXItSW5zZS1UaGlyLVplcm8=
Bookmark -
Del.icio.us |
Digg |
Furl It |
Spurl |
RawSugar |
Simpy |
Shadows |
Blink It |
My Web
|
Share The News
Submit this press release easily to any of these major bookmarking and social media sites.