"Top Chinese Company Expands Battle Against Fraud to Its Blog"

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DHgate.com posts warning letter from buyer and the ID of problem seller

B firm, DHgate.com (http://www.dhgate.com), recently took the bold step of publishing the ID of a problem seller on its blog.

The seller, who is identified in a blog post (see below), has both continually offered merchandise it does not have in stock and failed to ship the correct merchandise to buyers. DHgate.com, as part of its quality control system designed to root out problem sellers and merchandise, has taken the unusual step of posting a complaint about the seller on its blog.

"While we can ban sellers once we learn of their fraudulent acts, we also feel that identifying some sellers in a public manner helps to reduce such problems," said Diane Wang, CEO of DHgate.com. "We believe doing so will help prevent other sellers from engaging in similar behavior."

The blog regarding this seller can be read at http://blog.dhgate.com/2007/12/17/buyer-letter-from-claudio/.

"We want buyers to know they can purchase with confidence on DHgate.com, the 'Wholesale Fast Trading Marketplace'." Diane added. "We are continually looking for new ways to help protect buyers on our website."

In addition to identifying problem sellers, DHgate.com's Trust Marketing and Escrow Payment procedures help reduce transaction risks for buyers around the world.

About Dhgate.com:

DHgate is a globally popular, one stop B2B online sourcing platform begun by global web pioneer, CEO Diane Wang, in 2004. The company's unique online business platform is re-writing global trade business rules. DHgate empowers small businesses worldwide to effectively compete with larger competitors on multiple levels. Leveraging the cost efficiency of the online medium, small businesses from over 230 countries worldwide generate larger profits by importing directly from China and shipping goods to customer chosen locations. With over 100,000 dedicated manufacturers across China selling over 10 million products, DHgate attracts small and bulk buyers from US, Europe, Australia and Asia. Sophisticated, user-friendly search technology helps international buyers accurately select the right products from millions of listings. DHgate.com is neither a trading company nor a seller, but rather a neutral sourcing gateway, where buyers' and sellers' interests are crucial. DHgate's proven Trust Marketing and Escrow payment procedures minimize transaction risks and boost business confidence within a globally acclaimed business model.

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Ricky Chung
DHgate.com
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