DeepCove Labs Selects Fusepoint for VMware Services and PCI Compliant Hosting Environment

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Fully managed hosting provider chosen for secure, advanced virtualized services.

We considered all of the requirements to build a facility that would enable us to meet the stringent Tier 1 PCI compliance standards, but quickly realized that the cost would be enormous

Fusepoint Managed Services, a leading provider of outsourced IT services and infrastructure, today announced it has been selected by DeepCove Labs, a payment processing application service provider, to fully manage and host the company's VMware environment.

With DeepCove's business now conducting over six million credit card transactions per year, the need to ensure compliance with payment card industry (PCI) security standards was crucial. Advanced virtualization technology, combined with a PCI compliant environment that includes complete documentation of security policies and procedures in the event of an anomaly, were essential. Sticking to its core business strength in application development, DeepCove chose to outsource its IT infrastructure to Fusepoint.

"We considered all of the requirements to build a facility that would enable us to meet the stringent Tier 1 PCI compliance standards, but quickly realized that the cost would be enormous," said Joerg Beekmann, Chief Technology Officer, DeepCove Labs. "Our goal was to seek a managed hosting provider in Canada that was Tier 1 PCI compliant, and Fusepoint was the only name on the list."

DeepCove Labs estimates that they have saved over $100,000 in initial capital outlay by selecting a service provider that is PCI compliant and able to encompass approximately 70 per cent of DeepCove's overall internal compliance check list with Fusepoint's Tier 1 Level Certification. PCI DSS is a data protection standard created by the payment card industry that aims to secure credit cardholder information wherever it resides. PCI DSS applies to organizations that store, process or transmit cardholder information, and outlines steps that merchants and service providers must take to achieve compliance.

"Fusepoint is very pleased to have been selected by DeepCove Labs to manage their mission critical payment processing environment," said George Kerns, President and CEO, Fusepoint Managed Services. "We have chosen to invest the time and capital outlay it requires to meet the rigorous Tier 1 PCI compliance standards so that clients, such as DeepCove, can enjoy the peace of mind in dealing with a proven provider such as Fusepoint."

Under the terms of the agreement Fusepoint will provide a fully managed VMware environment in which its certified technical support team will manage all elements of the environment, including the hardware, operating system, database management, VMware ESX, firewall security, bandwidth, data back-up, and end-to-end monitoring and reporting.

About DeepCove Labs:
DeepCove Labs provides superior multinational, multicurrency payment processing solutions for organizations with high-volume remittance environments such as found in the direct mail, charity and financial services industries.

From document imaging, to paper check conversion; from e-payments to credit card processing, DeepCove Labs RAVEN transaction-processing applications are flexible, affordable and easy to install. Organizations can choose the RAVEN modules that best suit their needs.

About Fusepoint Managed Services:

Founded in 1999, Fusepoint is a privately held company with offices and data centres in Vancouver, Toronto, Montreal and Quebec City. Through our proven record of success we have built a loyal base of over 400 customers and strong, strategic relationships with Canada's leading technology and communication companies.

Fusepoint's managed IT solutions are SLA-guaranteed, scalable and designed to reduce cost structures while mitigating risk. Fusepoint is also SAS 70 Type II, CICA 5970, and most recently PCI compliant, which means our processes are rigorously and continuously audited by an accredited third party and consistently operate at the highest levels within the industry. For more information, visit

Jill Yetman / Laura Butcher
Environics Communications
416.969.2722 / 416.969.2766

Roger Hamshaw
Director Channel Marketing
Fusepoint Managed Services


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