Northwest Computer Support Appoints Vice President of Managed Services

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Fast-Growth solution provider names Rex Frank to new role of vice president canaged services, enhances services focus.

Local IT solution provider Northwest Computer Support (NWCS) today announced it has appointed Rex Frank as the company's new vice president of managed services. The executive position is a first for NWCS and marks the company's initial expansion of its core service capabilities.

"For more than 30 years, NWCS has worked to exceed client expectations by providing exceptional services and network management," says James Watson, CEO, NWCS. "Rex's broad experience and expertise in developing and deploying proactive managed services and high-performance networking solutions bolsters our technical capabilities and rings in a new level of service excellence. We're very excited to have Rex on board and look forward to a wildly successful 2008."

As Vice President of Managed Services Frank reports to the CEO and is responsible for establishing and executing against NWCS' ongoing proactive IT services strategy. In this new role, Frank oversees the planning and development of NWCS' new suite of services which will include proactive managed services, business continuity, disaster recovery, unified communications and print management. He is also tasked with expanding the company's existing proactive maintenance offerings and engaging with clients to identify additional IT services needs.

"NWCS are experts in technology, as well as the business needs of small and mid-size businesses," says Frank. "The entire team is focused on customer service and driven to grow the business. It's a very exciting time to be joining NWCS and I am so thankful to have the opportunity to once again work with a dynamic group of professionals that are truly eager to strengthen the company's value proposition and cast a wider net of service delivery options to better support client needs."

Frank comes to NWCS with more than 20 years of experience within the IT industry and a successful track record for innovation and technology prowess. Prior to joining NWCS, he served as the Chief Technology Officer for Orange County-based managed services pioneer Alvaka Networks. During his 19 year tenure, Frank was responsible for developing Alvaka Networks' branded services suites which included onsite professional IT services, advanced network monitoring and administration services, as well as a complete lineup of network security administration and management offerings.

Frank's experience also includes proven proficiency in developing business continuity and disaster recover plans, performing detailed business technology assessments and orchestrating robust system roll outs for small to mid-size businesses and enterprises. He maintains a number of high-profile certifications including Certified Information Systems Security Professional (CISSP), as well as ITIL Foundations.

In December 2007, Frank, along with his wife Michelle and five-year old son Steven, relocated from Orange County to Sumner, Washington to be closer to their family. He started working with NWCS on January 2, 2008.

About Northwest Computer Support
Founded in 1977, Northwest Computer Support (NWCS) is a leading provider of IT services and network solutions for companies in the Northwest. Headquartered in Tukwila, Washington, NWCS specializes in delivering exceptional IT services and support to small and mid-size businesses. As one of the fastest growing solution providers in the U.S. and active member of the Ingram Micro VentureTech Network, NWCS offers expertise across a wide variety of areas including proactive management, monitoring, security and integration services, network and infrastructure support, application development and onsite professional services. For more information contact NWCS at (206) 575-9511 or visit

Press Contact:
Marie Meoli
WhiteFox Marketing & Communications

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