Denver, Colorado (PRWEB) January 19, 2008
TouchStar, a rapidly growing call center technology provider, announced today that it received two more Product of the Year Awards. The awards were presented by Customer Interaction Solutions magazine and Internet Telephony magazine. TouchStar is recognized by both magazines for outstanding quality and innovation in its call center technology.
Rick Morris, COO of TouchStar, said: "These awards are a direct reflection of the interest we have in our clients' success as well as our strength as a company. In the last 18 months we increased our investment in product development and our clients have benefited from that investment. We are looking forward to announcing several new solutions in 2008 to make our clients' even more successful." Morris added: "2008 is TouchStar's ten year anniversary. Over ten years, we have matured as a company and we know we are only at the beginning of where we are going. TouchStar clients, future clients, employees, partners, and investors are going to benefit from our continued growth."
Executive group publisher and editor-in-chief of Customer Interaction Solutions, Nadji Tehrani, said: "TouchStar has proven that they are committed to quality and excellence in solutions that benefit the call center experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from TouchStar in the future."
Editor-in-chief, Rich Tehrani, of Internet Telephony magazine, also commented: "TouchStar is committed to quality and excellence while addressing real needs in the marketplace. INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to TouchStar."
Additional information on both Product of the Year awards will be published in the January 2008 issue of Customer Interaction Solutions magazine and online at (http://www.cismag.com), additional information will also be published in the February, 2008 issue of INTERNET TELEPHONY magazine (http://www.itmag.com).
These awards follow TouchStar's recent award from Collection Advisor magazine (http://www.collectionadvisor.com) for being a top collections technology provider. TouchStar has been recognized by Collection Advisor for four consecutive years for its industry leading Collections technology.
TouchStar is a rapidly growing developer of world class call center technology with on-site and hosted deployment options. TouchStar serves over 2,500 businesses on six continents from its headquarters in Denver, Colorado, and offices in New York, Phoenix, Davenport, Mumbai, Manila, Manchester, and Mexico City. TouchStar's fully integrated products include: unified communications, inbound and outbound call center software, PSTN and VoIP telecommunications hardware, predictive dialers, automated voice messaging, scripting, recording, monitoring, quality analysis, advanced ACD & IVR, reporting, compliance management, and an IP PBX phone system. For more information, please call +1.303.338.0678, email email@example.com, or visit touchstar.com.
About Customer Interaction Solutions magazine
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.cismag.com.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the VoIP Authority since 1998™. Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including pass-along readers. For more information, please visit http://www.itmag.com.
Global Director of Marketing
pr @ touchstar.com