SRC Bolsters Team with New Head of Customer Operations

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SRC, the UK's most experienced digital dictation and speech recognition solutions provider, has appointed Rashmi Uppal as Head of Customer Operations to oversee the company's continued expansion in Healthcare, Legal, Surveying, Government and other professional services markets.

SRC, the UK's most experienced digital dictation and speech recognition solutions provider, has appointed Rashmi Uppal as Head of Customer Operations to oversee the company's continued expansion in Healthcare, Legal, Surveying, Government and other professional services markets.

Rashmi brings a wealth of experience to her new role at SRC gained from a wide range of management roles in global blue-chip companies and public sector organisations. Rashmi also holds a Masters in Business Administration. Prior to her new appointment, Rashmi led the IT development programme which recently unified the Criminal Justice IT systems. Rashmi has also held senior programme management positions at BAE Systems, American Express and British Airways. At BA she managed the Y2K compliance programme for all BA partners, including franchises and subsidiaries.

Talking about her appointment, Rashmi Uppal, Head of Customer Operations, said: "Working for SRC is an exciting opportunity within a rapidly expanding company. I look forward to the challenge of taking the company to the next level of performance. Using my experience in project management, service development and service delivery, I will be ensuring that SRC can meet and exceed SRC customers' expectations in the expanding range of fields in which it operates."

Rashmi succeeds Sandra Williams, who announced her retirement at the end of 2007. Sandra was a valued and respected member of the team and was responsible for leading the implementations teams at SRC for more than 10 years.

News of Rashmi's appointment comes in the wake of a record year for SRC, which enabled the company to maintain the fastest growing digital dictation client base across the UK in the healthcare, legal, surveying, government and corporate markets.

Speaking about the appointment, Chris Hart, CEO at SRC said: "Rashmi's management skills are proven and she has extensive experience of successfully delivering projects within varying and complex environments. Rashmi will be an invaluable member of the executive team as SRC continues to expand its range of products and services, delivering ever more world class document creation solutions to our rapidly expanding customer base."

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DOMINIC MELLOR
SRC
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