Technology Changes but Great Relationships Carry On

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On January 24th, 2008, Compco, a Brentwood, TN based pioneer in technology service management software, celebrated the completion of its 30th year of operations. Few enterprises of any kind get to enjoy such a milestone, especially in the competitive, rapidly changing field of enterprise software solutions.

On January 24th, 2008, Compco, a Brentwood, TN based pioneer in technology service management software, celebrated the completion of its 30th year of operations. Few enterprises of any kind get to enjoy such a milestone, especially in the competitive, rapidly changing field of enterprise software solutions.

Origins in the corn fields of Iowa and the farmlands of South Carolina might seem unusual to some, but the guiding principles of faith, integrity, common sense, hard work and valuing relationships that were learned from those humble beginnings have guided both Compco's founders, Gerald D. Skinner (Glenwood, IA) and W. Gerald Quick (Wallace, SC) in developing a company with great staying power.

While technology has drastically changed over this 30 year period, the pioneering spirit and the value of long-term relationships have not.

In the early 1980's, Compco partnered with visionaries from the University sector who also understood the tremendous opportunities and challenges that deregulation would bring to campuses across America. This revolution brought about changes such as: 1) PBX deployment, 2) student resale as a funding source, 3) growth in campus networks, 4) tracking of private infrastructure records, 5) high demands on service delivery staff, and 6) chargeback based on utilization. Compco forged many strong relationships during this period that are still going strong. Today, as voice and data converge, IT organizations look to Compco for solutions that satisfy the service and chargeback needs across the entire IT operation.

The University of Pennsylvania is a case in point. In 1988, when Penn's Steve Murray became an early pioneer in student resale and administrative billing, he selected Compco as his partner. The program and the relationship evolved as new needs and opportunities arose, such as the need for effective service request management. In 2007, when Penn took the bold step of consolidating all IT service requests into one customer friendly 100% web-based self-service portal, Compco was again selected as their preferred partner, proving the adage that the technology changes but great relationships carry on.

Join our excitement as Compco embarks on its journey for the next 30 years. For more information, go to http://www.compco.com.

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Randy Burns
Compco, Inc.
615-373-3636 +148
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