Resolver Inc. Chooses Fusepoint for Hosting Environment of Leading Governance Risk and Compliance Software Solutions

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Software as a Service provider demands SAS 70 Type II audited environment

To realize the level of performance a company such as Resolver demands, a service provider must deliver an unwavering commitment to locking down technical processes

Resolver Inc., a recognized leader in Governance, Risk and Compliance (GRC) software solutions, announced today that they have chosen to move hosting of their world class GRC software solutions to Fusepoint Managed Services. Fusepoint, the leading provider of outsourced managed IT and infrastructure services to the mid market in Canada, delivers the highest levels of managed IT services and business continuity solutions for leading edge software companies like Resolver.

With Resolver's ever expanding list of fortune 1000 clients, ensuring a secure and certified hosting environment is crucial. Resolver prides itself on providing the highest quality experience for clients with their products, part of which includes server reliability and security. Resolver was one of the first GRC vendors to provide a completely SaaS (Software as a Service) option to their customers. The SaaS model is gaining increasing momentum due to the extremely low cost of ownership and speed of implementation.

"As Resolver is a GRC software solutions provider, it is very important that we ensure our clients receive the highest standards of security and reliability for their sites. Fusepoint allows us to do this with confidence," said Steve Taylor, President, Resolver Inc.

"After careful consideration of several providers, Resolver has chosen to move our software applications to Fusepoint's managed hosting environment. This decision was based on a number of criteria, including level of service, security and Fusepoint's SAS 70 Type II Certification," said James Patterson, Vice President Technology, Resolver Inc.

Under the terms of the agreement Fusepoint will provide a fully managed environment in which its certified technical support team will manage all elements of the infrastructure, including the hardware, operating system, database, firewall security, bandwidth, data back-up and end-to-end monitoring and reporting. In addition Resolver will be able to leverage the investment Fusepoint has made in the SAS 70 audit, which applies professional standards to rigorously assess the internal controls of service organizations such as Fusepoint.

"To realize the level of performance a company such as Resolver demands, a service provider must deliver an unwavering commitment to locking down technical processes," said George Kerns, President and CEO of Fusepoint. "To meet that end, Fusepoint has achieved the highest available standards for measuring and improving data center operations and management, namely CICA 5970, SAS 70 (Type II) audits as well as Tier 1 Payment Card Industry (PCI) compliance."

About Fusepoint Managed Services
Founded in 1999, Fusepoint is a privately held company with offices and data centres in Vancouver, Toronto, Montreal and Quebec City. Through our proven record of success we have built a loyal base of over 400 customers and strong, strategic relationships with Canada's leading technology and communication companies.

Fusepoint's managed IT solutions are SLA-guaranteed, scalable and designed to reduce cost structures while mitigating risk. Fusepoint is also SAS 70 Type II, CICA 5970, and most recently PCI compliant, which means our processes are rigorously and continuously audited by an accredited third party and consistently operate at the highest levels within the industry. For more information, visit

About Resolver, Inc.
Resolver Inc. provides a comprehensive suite of software and services for risk managers, internal auditors, compliance managers and strategic planners. Its products include Resolver*Risk, Governance, Risk and Compliance software; Resolver*Ballot, a risk and control self-assessment system; and Resolver*Net, an Internet-based platform for enterprise risk assessments. Resolver also provides facilitation, training, and consulting services in the areas of risk management, corporate governance, and regulatory needs. In business since 1994, Resolver's clients span all fields, including financial services, utilities, government, education, natural resources, consumer goods, and manufacturing with a client base that includes Cardinal Healthcare, EnCana, Philips, Yamana Gold Inc., TD Bank Financial Group, Goodrich, Domtar and Interbrew. For more information please visit

James Patterson
VP Technology
Resolver Inc.
416.929.2605 x 232

Jill Yetman / Laura Butcher
Environics Communications
416.969.2722 / 416.969.2766
jyetman(at) / lbutcher(at)

Roger Hamshaw
Director Marketing
Fusepoint Managed Services


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