Aging with Grace™, LLC Develops Quality Management & Performance Improvement Program

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Aging with Grace has joined with Lou Ann Lamattina, RN, MPA, CPHQ, to develop a quality management program that is designed as an integral and ongoing process and utilized to assure the achievement of desirable outcomes in the delivery of service by Aging with Grace. "This addition to the Aging with Grace Program will provide for an efficiency of operation and enhance the satisfaction of clients, members and employees of Aging with Grace", says Rita Files, COO and Partner.

This addition to the Aging with Grace Program will provide for an efficiency of operation and enhance the satisfaction of clients, members and employees of Aging with Grace

Aging with Grace has joined with Lou Ann Lamattina, RN, MPA, CPHQ, to develop a quality management program that is designed as an integral and ongoing process and utilized to assure the achievement of desirable outcomes in the delivery of service by Aging with Grace. "This addition to the Aging with Grace Program will provide for an efficiency of operation and enhance the satisfaction of clients, members and employees of Aging with Grace", says Rita Files, COO and Partner.

Aging with Grace is the nationally recognized solution to eldercare stress in the workplace. Advances in medicine and technology allow people to live longer, resulting in the need for many individuals active in the work force to be faced with the need to manage their loved ones' eldercare needs. Patricia Grace, CEO, recognized this need and raced to the forefront with a solution, the founding of Aging with Grace. Together, Grace and Files have developed an innovative approach that is focused on educating, coordinating and facilitating individualized care options one family at a time.

Lou Ann Lamattina is a senior health care professional with over 20 years of experience in organization-wide project management, marketing, and change management in a variety of health care settings. She has successfully launched new programs and has directed the successful achievement of compliance in a number of regulatory surveys and certification reviews. Ms. Lamattina has a Master's Degree from Rutgers University and is a licensed Registered Professional Nurse. Ms. Lamattina is a Certified Professional in Healthcare Quality by the National Healthcare Quality Certification Board.

Aging with Grace is not only a welcomed solution for employees but also a leading force for providing assistance in lowering employee healthcare costs, reducing absenteeism and boosting productivity for employers. Aging with Grace is the provider of eldercare management services for the Pennsylvania Conference of Teamsters and the Philadelphia Council of the AFL-CIO.

For additional information on the services available through Aging with Grace, call (800-626-9440) or visit http://www.agingwithgrace.net.

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Rita Files

Patricia Grace
Aging with Grace, LLC
215-672-8090
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