I know that my law firm is in the right hands with the two of them running the show. Over the past year, they have accomplished so much for my law firm that now is the right time to recognize them with this promotion.
North Highlands, CA (PRWEB) February 9, 2008
Roni Deutch (see Roni's Avvo.com profile) is taking further steps to improve the service her law firm provides to customers by promoting two new Managing Attorneys.
As of February 1, 2008, Matthew Ritchie and Justin Hein were officially promoted to Managing Attorneys of Roni Deutch, A Professional Tax Corporation. This move comes less than one year after the two gentlemen were promoted to Assistant Managing Attorneys. Former Managing Attorney Shawn Ervin will now have the title of Senior Managing Attorney and will henceforth act as an advisor to Mr. Ritchie and Mr. Hein. Together, Matt and Justin will actively run the law firm's daily operations.
"It is an honor," notes Hein. "I believe in Roni's vision of helping the American taxpayers. Over the past year, Matt and I have dedicated ourselves to improving the performance of her firm, and I believe we did. However, we are just getting started. With our new positions, we can direct our time, ideas, and efforts to other aspects of the law firm."
"Justin and Matthew are two of the smartest and hardworking men I have ever met," claims Tax Lady Roni Deutch. "I know that my law firm is in the right hands with the two of them running the show. Over the past year, they have accomplished so much for my law firm that now is the right time to recognize them with this promotion."
Matthew Ritchie's focus was improving the performance of the firm's client intake department. As such, he oversaw the training of new employees and continued training of existing tax directors. He also ensures that potential clients receive excellent client service and an accurate analysis of their financial situation. Consequently, the client intake department had an excellent 2007, with over 6,000 new client enrollments and recently broke the record for the most new client enrollments in January.
Justin Hein's (see Justin's Avvo.com profile) focused on improving the firm's legal department. In the past year, the law firm underwent major changes including a merge of the legal and client service departments. The drastic changes helped improve the access clients have with the attorneys and legal assistants working. The smart telephone system actually sends incoming calls from a client directly to those individuals working on the client's case. This innovation and training resulted in shorter turnarounds for completing work, quicker wait times on incoming calls, and a record number of successful resolutions.
"I am amazed," notes Ms. Deutch. "We are enrolling more clients, answering more client calls, and successfully resolving more cases than ever before. And all with a smaller staff than we had years ago. It is truly a remarkable accomplishment. It makes coming to work much more enjoyable for everyone, including me. And, if you think about it, the people who truly benefit the most from Matt and Justin's leadership are our clients. That is really all that matters."
Millions of people recognize tax attorney Roni Deutch as television's "Tax Lady." She has been reaching out to taxpayers in need of help with back tax debts nationwide for over sixteen years. As an industry leader, she has helped thousands of families by fighting the IRS on their behalf.
About Roni Deutch, A Professional Tax Corporation
Roni Deutch, A Professional Tax Corporation is a nationally recognized law firm that has been helping clients find solutions to their back tax liabilities for over sixteen years. To find out more about the law firm or its services, visit their website at RoniDeutch.com or call 1-888-TAX-LADY. To learn more about tax attorney Roni Deutch, please visit Roni's Blog, or official MySpace profile.
Roni Deutch, A Professional Tax Corporation
877-232-8477 Ext. 1914