Astra Achieves ISO 27001 Certification Using Artiva Agency

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Astra Business Services announced that it has received ISO 27001 certification using protocols built around Ontario Systems' Artiva Agency product.

Astra Business Services announced that it has received ISO 27001 certification using protocols built around Ontario Systems' Artiva Agency product. The certification allows Astra to continue its rapid growth as many large credit grantors require this certification to demonstrate appropriate consumer information security.

"The Artiva Agency product provides the right platform for a company that wants to assure bullet-proof protection for consumers' non-public personal information. We achieved ISO 27001 certification with systems built around the Artiva Agency product. This technology is at the heart of our unconditional commitment to consumer protection that also encompasses office facilities, personnel, regulatory compliance and business processes," said Joe Costello, Astra's executive vice president.

ISO 27001 certification is the highest level, international standard for evaluating a company's security policies and procedures, and its compliance with applicable laws and regulations. The ISO 27001 certificate provides qualified, independent evidence that Astra protects consumers' personal information. To achieve this certification, Astra underwent a comprehensive examination of its systems and processes by a major, international, third-party auditor.

"Protecting consumer information must be a priority for every organization entrusted with this information," said Wil Davis, Ontario Systems' president and chairman. "Our products make it simple for organizations to create and follow appropriate protocols and regulations related to consumer privacy."

About Astra Business Services
Astra Business Services is a venture-funded U.S. company with call centers at multiple locations in northern India. The company was created more than four years ago to enable carefully selected and extensively trained Indian university graduates to engage in complex problem resolution with U.S. consumers. Most of Astra's work to date has involved management of delinquent receivables. Astra has been assigned responsibility for more than 2.5 million accounts involving $1.75 billion.

About Ontario Systems, LLC
Ontario Systems provides debt collection software to organizations that manage large volumes of accounts receivables. These include hospitals, collection agencies, collection attorneys and bankcard issuers. As the largest provider of receivables management products, including the Artiva, FACS and CT Vision systems, Ontario Systems is recognized throughout the industry as the leader in technology and customer service. With operations in Indiana and Ohio, it is a privately held company headquartered in Muncie, Ind. For more information, visit


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