iCIMS Solidifies its Position as a Dominant Global Talent Solution Provider

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iCIMS Augments International Presence with New China Support Office, Additional Global Clients and Enhanced Multi-Lingual System Functionality

iCIMS is the ultimate international partner for growing global organizations because of our proven experience and superior, around-the-clock Customer Support offering. iCIMS’ expertise coupled with iRecruiter’s ability to manage different languages, workflows, and talent initiatives through one easy-to-use system delivers significant benefits to growing multi-national companies.

iCIMS, a leading global provider of Software-as-a-Service (SaaS) business platforms, announced today the company has enhanced its international presence with a new office in Beijing, China. The opening of the new Asia Pacific Customer Support office broadens iCIMS’ global service levels, while new multi-lingual system functionality contributes to the extension of the platform’s already robust international capabilities.

With the recent signing of a worldwide electronics manufacturing giant, iCIMS took proactive steps to deliver an enhanced international offering to all clients. From a service perspective, iCIMS’ new China office extends the company’s unparalleled Customer Support to 24-hour, Monday through Friday availability for all domestic and international users. The new office, staffed entirely with in-house iCIMS employees, provides clients with support in both Chinese and English.

Over the last three years, iCIMS has emerged as a dominant global player, supporting over 500 clients worldwide on its iRecruiter™ Talent Platform. Customers leverage iRecruiter for all aspects of the workforce lifecycle, including applicant tracking, on-boarding, performance management, succession planning, surveys, and more. The company has experience supporting organizations and users around the globe, including such locations as Ethiopia, China, Germany, Oman, and India. Some notable international clients of iCIMS include Whole Foods Market (NASDAQ: WFM), Terex Corporation (NYSE: TEX), Continental Airlines (NYSE: CAL), and Occidental Petroleum Corporation (NYSE: OXY).

Highly configurable, iRecruiter is regarded as a premiere talent management solution for companies that operate globally. On the back-end, iRecruiter supports full Unicode capabilities, including both single and double-byte character sets. This allows iCIMS to deliver multiple workflows in different languages within the one core platform while enabling clients to have a localized focus on their talent initiatives. Candidates also benefit from iRecruiter’s multi-lingual capabilities, and receive unique online application experiences through localized career portals.

“Our new Beijing office and our system developments are two exciting additions to iCIMS’ global capabilities,” said iCIMS President and CEO, Colin Day. “iCIMS is the ultimate international partner for growing global organizations because of our proven experience and superior, around-the-clock Customer Support offering. iCIMS’ expertise coupled with iRecruiter’s ability to manage different languages, workflows, and talent initiatives through one easy-to-use system delivers significant benefits to growing multi-national companies.”

Leveraging Akamai’s global delivery network of more than 20,000 cache servers worldwide, over 92,000 users and five million daily candidates access iRecruiter from virtually every location around the world. The inherent flexibility of the iRecruiter platform allows iCIMS to support clients within any industry, size, or location. With Customer Support available 24-hours a day, five days a week, and a 97 percent customer satisfaction rating, iCIMS provides international best practices and ongoing support to global companies like no other organization can.

About iCIMS:
iCIMS, a leading Software-as-a-Service (SaaS) provider, is an Inc. 500 honoree focused on solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS’ iRecruiter, the industry’s premier Talent Platform, enables organizations to manage their entire talent lifecycle through a single web-based application. With more than 500 clients worldwide, iCIMS is one of the largest and fastest-growing solution providers in the space. To learn more about how iRecruiter can help your organization, visit http://www.icims.com.

Trademarks and registered trademarks contained herein remain the property of their respective owners.

This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: http://www.HRmarketer.com) on behalf of the company listed above.

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Thomas Comerford
iCIMS
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