Parature Quality Assurance Manager To Speak At The Game Developers Conference

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Parature Customer Service™ Software for Gaming Supports More than 50 Million Players the World Over

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Parature understands the service expectations of the up and coming newest generation of players and enables organizations to provide the gaming experience their players expect. Parature provides the smartest, most efficient way for organizations to support their gamers.

Parature, the global leader in on-demand customer service software, announced today that Mark Barlet, Parature Quality Assurance Manager will be speaking at the Game Developers Conference (GDC) Wednesday, February 20th at 4:00pm and Thursday, February 21st at 9:00am and 4:00pm. GDC is the world’s largest professionals-only game industry event and is the essential forum for learning, inspiration, and networking for the creators of computer, console, handheld, mobile, and online games. It attracts over 16,000 attendees, and is the primary forum where programmers, artists, producers, game designers, audio professionals, business decision-makers and others involved in the development of interactive games gather to exchange ideas and shape the future of the industry. The event will be held at the Moscone Center in San Francisco, CA February 18-22, 2008.

In addition to being the QA Manager at Parature, whose software provides organizations the most complete online customer service experience to keep their growing gaming community loyal and coming back for more, Mark is the Editor-In-Chief for AbleGamers.com, the top community destination on the Web for gamers with disabilities.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic,
on-demand software enables organizations to get up and running quickly, easily and efficiently.

“Today’s top names in gaming use Parature for top-of-the-line service and support for their players,” stated Duke Chung, Parature CEO and President. “Parature understands the service expectations of the up and coming newest generation of players and enables organizations to provide the gaming experience their players expect. Parature provides the smartest, most efficient way for organizations to support their gamers.”    

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 8 million end users worldwide. For more information, visit http://www.parature.com.

Media Contact:
Dayna Tenorio
(703) 564-7758
dtenorio@parature.com

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Dayna Tenorio
Parature
703-564-7758
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