Pompano, FL (PRWEB) February 20, 2008
Promero today announced that it signed a channel partner reseller agreement with IEX. IEX Corporation, a subsidiary of Nice Systems, LTD (NASDAQ: NICE) has provided workforce management solutions since 1988. Today, it has more than 900,000 agents at over 3,100 sites in more than 45 countries using its flagship, IEX TotalView Workforce management, performance management, strategic planning, agent development, quality monitoring and interaction analytics technology.
"Promero's commitment to provide the highest quality and superior products to the call center and customer care industry," stated Gregg Troyanowski, president of Promero, "is reinforced with the addition of IEX and its suite of software offerings. We are very pleased to be affiliated with this prestigious award winning company."
Promero software offering now includes IEX TotalView Workforce Management, performance management, strategic planning, agent development, quality monitoring and interaction analytics technology. IEX solutions are integrated with Oracle's Contact Center Anywhere.
Promero is the only Oracle Certified Partner and IEX Channel Partner that offers a unique opportunity to access fully enabled production software during the trial period. Clients may use any application in Promero's state of the art network operation centers prior to making a purchase. The user experience is virtually the same as if the solution were installed at the client's location. Once the trial is complete, clients have the option to implement the solution on premise or use Promero's hosted managed services.
Promero has partnered with recognized global leaders to provide innovative technology, strength, stability, comprehensive consultation, implementation and support. Founded in 2001, Promero is a leading application service provider of Internet-based call center CRM and lead management software. Promero is a Worldwide Oracle PartnerNetwork Certified Partner and IEX Channel Partner and Authorized Reseller. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822. Email: sales @ promero.com. For more information about the latest communication software, please visit http://www.promero.com.
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