Tempe, AZ (PRWEB) February 20, 2008
Calibrus Inc., an industry leader in third party verification and inbound call center services, today has announced the expansion of its Call Center Services. Calibrus has expanded its services to include Outbound Telemarketing, Inbound Order Taking, Collections, Phone Surveys and Inbound Customer Support Help Desk services.
Calibrus has upgraded its dialing capability with new dialing software and upgrades to its redundant call centers located in Tempe, Arizona. Calibrus currently handles millions of inbound calls per year and is looking to compliment it by offering other inbound and outbound capability.
"We feel it's only logical to take the experience we've earned over the last nine years performing TPV and use it to offer top quality inbound and outbound call center work" stated Jim Stockert, Vice President of Sales and Marketing. "We've learned so much about security, redundancy, disaster recovery and the technology of providing this service it only made sense to offer other related services."
Calibrus will immediately start accepting other call center projects.
Calibrus is an industry leading managed services outsourcing vendor, specializing in Third Party Verification, Hosted Call Recording and IVR Services. Calibrus has developed exceptional experience in call recording, regulatory compliance calls and IVR use and functionality in it's nine years of operation. Over this time, Calibrus has earned the trust of the nation's largest Telecom, Cable and Insurance companies, and has processed and recorded over 40 million live agent and IVR calls. For more information on Calibrus, call 866-225-4278 or visit the Calibrus website at http://www.calibrus.com.