Virtually every company and product manager can improve processes and performance using Jaduka's Web Services API. By integrating the benefits of high-quality, low-cost and highly reliable voice communication with any Web application, we're helping companies improve customer experience and profitability.
Dallas, TX (PRWEB) February 28, 2008
The world's most effective suite of lost and found solutions for children, pets and personal items -- from Secure Connections LLC -- just got smarter and easier to use for more than 250,000 users, thanks to Jaduka® (http://www.Jaduka.com), a provider Web-integrated communication tools.
Using Jaduka's versatile API, Finder Products (http://finderproducts.com), a subsidiary of Secure Connections LLC, has added a robust Web-based user interface and advanced telephony to their petFINDER™, KidCallAlert® and iFound™ products, improving both customer experience and product reliability.
Secure Connections President Barry Stiefel said, "We used Jaduka's technology to add an exciting, new Web and voice environment to our products and streamline call flow. Jaduka's capabilities also afford us unlimited future options for adding new features like text-to-speech. Last but certainly not least, our patented toll-free calling methodology is being hosted on Jaduka's state of the art communication platform providing our institutional clients and retail customers with a suite of lost and found solutions unparalleled in performance and level of service and reliability."
Jaduka President Jack Rynes added, "Virtually every company and product manager can improve processes and performance using Jaduka's Web Services API. By integrating the benefits of high-quality, low-cost and highly reliable voice communication with any Web application, we're helping companies improve customer experience and profitability."
With Finder Products' petFinder™, KidCallAlert® and iFound™, when someone finds your pet, child or property, they simply call a toll-free number from anywhere in North America and, with the touch of a button, they are automatically connected directly to you using up to three contact phone numbers you had previously entered into the system. Additionally the caller will never know the identity of the numbers they are connected to, thus protecting your privacy.
Contact numbers can be changed or updated at any time without limitation and the Jaduka system processes those changes instantly; meaning, changes can be made even after your child or pet is lost or personal possession missing should you realize that the previously entered numbers don't reflect where you can currently be reached.
Utilizing Jaduka's API in a newly designed activation/set-up process, customers can also sign up and manage their accounts online or by phone. Since most computers lack a built-in microphone, a new call-back feature lets users enter their phone number online, their phone rings, they record their message and it's immediately available online.
petFINDER™ makes traditional ID tags obsolete. It's a pet tag designed for today's mobile, on-the-go owners who don't want to trust the safety of their pets to a "slab of metal" with engraved contact information that can't be changed. It's like giving your pet a toll-free calling card…in case they ever need to reach you.
KidCallAlert® offers emergency protection when travelling away from the school or home against the chance that a child becomes accidentally separated from their teacher, or parent in crowded locations such as airports, malls or amusement parks. KidCallAlert® helps prevent an accidental separation from becoming a lost child or missing person crisis.
iFound™ is the fastest and easiest way to get electronic devices and other personal possessions returned in case they are accidently lost. The advanced Finder System is not only the most effective lost and found solution; it's also the most secure. It automatically connects the caller but protects your privacy by never revealing contact numbers or personal information.
Jaduka enables IT application developers and third party solutions providers to harness communications that create more effective business processes. Through its developer-friendly, SOAP-based Web Services API, the company's award-winning technology allows applications to trigger individual or group telephone calls; provide automated alerts; manage surveys and other audio files; and administer call history and account information with virtually any phone. From reducing the cost and inconvenience of customer service "on-hold" wait times to integrating live voice with software applications, Jaduka is driving the evolution and deployment of communications-enabled business process solutions. For more information, visit http://www.jaduka.com.
About Secure Connections
Secure Connections, LLC is a privately held company based in McLean, Virginia. In 1999 the company developed and patented a telecommunications technology to help quickly locate and reunite children accidentally separated from groups during off-campus outings or field trips. The solution, marketed as KidCallAlert™, is now currently used to protect thousands of children in school systems, camps and early childhood programs around the country. Utilizing the same proprietary communications platform the Company developed a new suite of communication-based lost and found solutions for pets and personal possessions marketed under the "FINDER™" name. For more information on FINDER™ Products, visit http://www.finderproducts.com.