Pompano, FL (PRWEB) March 5, 2008
Promero today announced that it signed a channel partner reseller agreement with 1Vault Networks.
1Vault Networks is leading global provider of IT infrastructure services delivered on the industries most robust and advanced operations platform. Leveraging its purpose-built datacenter, 1Vault delivers government, enterprise and Web 2.0 customers a comprehensive suite of managed solutions including managed hosting, collocation, network and security services.
1Vaults's architecture has redefined industry standards for scalable and flexible computing infrastructure and its service delivery platform combines end-to-end systems management workflow with a comprehensive customer portal.
Promero houses its network operations center at 1Vault Networks, conveniently located 6 miles from Promero headquarters. The 66,000 square foot facility is equipped with fully armed security, raised floor date center, fully redundant infrastructure, Tier-1 bandwidth providers including NTT/Verio, Qwest, Level(3), Force 10 E600 core devices, Cisco GSR 12000 edge devices, diverse fiber entry points, FM200 Chemical fire suppression system, N+1 power feeds, N+1 UPS redundancy [1.5 Megawatts], disaster recovery dormitory and 3.75 Megawatt generators with on-site fuel storage to power the entire center for 14 days without fueling.
"Promero's commitment to provide the highest quality and superior products to the call center and customer care industry,' stated Gregg Troyanowski, president of Promero, 'is reinforced with the addition of 1Vault Networks."
Promero provides managed services and disaster recovery services at 1Vault Networks for client's software licenses including Oracle Contact Center Anywhere, Siebel CRM, IEX's TotalView Work Force Management and Cognos Business Intelligence software.
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.