iYogi Launches Remote Support Services for Microsoft Windows 2003 Server

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iYogi now offers remote technical support services for Microsoft Windows 2003 Server. This new service makes it easier for small business owners to support their office technology without employing a full-time IT staff.

Solving networking - related problems can be an area of concern for small businesses, which often lack adequate IT resources.

iYogi, a next generation remote technical support company, announced today the expansion of their small business services to include support for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain their network without maintaining an IT department. With more than 30,000 customers worldwide, iYogi offers support for more than 70 software applications and peripheral devices and offers specific service packages uniquely geared for small businesses, starting at $84.99 per computer/per year.

"There are currently 2.4 million small businesses in the United States that have server-based LANs," said Merle Sandler, research manager in the SMB program at IDC. "Solving networking - related problems can be an area of concern for small businesses, which often lack adequate IT resources."

Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles. iYogi provides the following features and support options:

  • Active Directory
  • Group Policies
  • Rights Management
  • Network set-up
  • File and print server
  • Internet based services
  • Virtual Private Network
  • Rights Management Services
  • Terminal server
  • Remote Access Services

Customers can select from the following pricing plans, paying a flat rate per incident or purchasing an annual subscription.

  • Single Incident $189.99
  • One year, unlimited access to technical support $999.99

"iYogi leverages India's 20 years of experience in providing excellent technical support to customers across the globe," said iYogi's President, Vishal Dhar. "We have expanded our personal offshoring model to deliver an incredible experience at a revolutionary price. Our support services for Microsoft Windows 2003 Server are provided by Microsoft Certified professionals with years of experience supporting Microsoft's products. They have a passion for helping small business and enterprise customers develop the potential of their technology investments."

iYogi's Remote Service for Windows 2003 Server along with all of iYogi's services, is available to customers in the United States, Canada and United Kingdom. With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi provides customers with an inexpensive and consistent option for their technical support needs.

About iYogi
Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft certified team, iYogi delivers higher resolution benchmarks and service levels than competing services. For more information and a detailed list of supported technologies, visit http://www.iyogi.net.


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Heather Lazenby
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