Upper Darby, PA (PRWEB) March 10, 2008
Universe Point, the monitored data backup company, announces the launch of the Universe Point Partner Site. The site, accessible only to Universe Point Partners, will allow IT providers to easily monitor the backup processes of their customers. Customizable reports, usage queries and the ability to retrieve detailed customer info will enable providers to protect themselves from the liability that attends data loss.
"We know from our own research and from that of other organizations, including Gartner, that over 60% of the backups maintained by small to mid-sized businesses are not able to be restored," says Jeff Snader, CEO of Universe Point, "and this dismal reliability can usually be attributed to the difficulty these smaller organizations have maintaining and monitoring their backup. Our Partner Site provides a great tool for the IT providers that service these businesses to improve this reliability. In fact, we believe that our monitoring service, combined with a relationship with a qualified IT services company, can provide over 95% reliability in data backup restores."
The Partner Site, which is accessible to partners through a password protected web page, also allows service providers to monitor inactivity among their clients. These inactivity reports can tell the IT provider which of their clients have failed to run a backup in a given period of time and thus will prevent one of the biggest causes of backup failure among small businesses that are without a full-time, in-house IT staff.
"Businesses without their own in-house IT guys are notorious for ignoring their backup and failing to realize when it has been turned off or has failed to run," says Dan Heckman, CIO of Universe Point, "The situation often persists until the next visit from their IT company, leaving their mission-critical data at risk. Existing notification systems don't function when the software isn't running, but ION's monitoring service is able to do just that. Through our Partner Site we can inform a company's IT professional when the backup hasn't run in a given amount of time. The problem can then be attended to before a disaster occurs."
The Universe Point Partner Site is related to the backup monitoring service the company provides to all its users and works with any installation of ION monitored backup software. At no time does Universe Point receive any data from systems running ION. The reports available on the partner site and in all monitoring communications are compiled from process information only, and all information is stored on secure servers at the Universe Point Monitoring Center. No files are ever transferred to Universe Point during the monitoring process.
A sample of the Partner site and more information regarding the Partnership Program is available on the Universe Point website at http://www.UniversePoint.com/Partner-Benefits.aspx
Universe Point is based in Upper Darby, PA and was founded in 2006. The software company is dedicated to providing the best backup solution for small to medium-sized businesses and their IT providers.