India and Sunnyvale, CA (PRWEB) March 13, 2008
vtiger today announced the availability of vtiger CRM 5.0.4, a new release of its fully open source CRM suite with a number of improvements and feature enhancements. vtiger CRM 5.0.4 addresses critical security issues, and a number of other issues reported by the vtiger community. Key enhancements include enhanced UTF-8 support for foreign languages, SSL support for email access, ability to export selective records, and ability to send marketing emails with rich text. The new version also sports a new default theme selected by the vtiger community.
vtiger CRM integrates many useful CRM functions including Sales Force Automation, Customer Support & Service, Marketing Automation, and Inventory Management. It provides strong Security Management, Calendaring, and E-mail integration (with Outlook and gmail).
"Version 5.0.4 is an important milestone towards providing SMBs and enterprises with a fully open source CRM that is robust, flexible and feature-rich," said Sreenivas Kanumuru, VP of Business Development at vtiger. "Over 900 change requests submitted by the community have been addressed in the 5.0.4 version."
The vtiger partner network continues to grow with over 15 new partners in various countries signed up in the last quarter. vtiger partners can now take advantage of the newly introduced 2nd Level support to support their client's vtiger CRM installations.
In addition to the core vtiger CRM open source software, a large selection of plug-ins and extensions are available on vtiger forge. These plugin-ins, including Outlook, Asterisk, and Web Forms plug-in help users integrate vtiger with other applications. Users can extend the functionality of vtiger by installing plug-ins such as Customer Support Portal, Project Management module, etc.
About vtiger CRM:
vtiger CRM is a community-driven, fully open source, CRM software project. The aim of the project is to provide the best and most open CRM solution with the lowest total cost of ownership to small and medium enterprises. The product is widely used throughout the world, with over a thousand downloads a day and over 1.5 million downloads to date. vtiger CRM has an active community of developers and users, with contributors from many different countries. It is available in many languages, with a strong partner network in dozens of countries.
vtiger CRM has been deployed by thousands of enterprises in various industries around the globe. vtiger CRM customers include Aegon USA, Nokia, NYSE Euronext, PB Factoring GmbH ( German Postbank), Datentechnik, Data HQ Limited (UK), Eon Products, and American Broadband Family Of Companies.
vtiger is a Private Limited Corporation with offices in Chennai and Bangalore, India and Sunnyvale, California, and manages the vtiger CRM open source project. Unlike more expensive CRM offerings, including venture-backed open source solutions, vtiger CRM provides small and medium enterprises with completely free and open source software, with low support and customization costs. Users incur higher costs with other leading CRM products, due to the huge marketing and other costs of venture-backed or public companies. vtiger CRM maintains a low cost operation with a community-driven model and a small core team at the vtiger company, for product development, support, training, and customization services.