Outsourcing User Survey Hits Record Response Rate

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Just four days since launching "The Black Book's Annual Outsourcing User Survey," which ranks global outsourcing suppliers wholly on client experience, Brown-Wilson Group/"The Black Book of Outsourcing" announces more than 5,000 industry clients have completed the online questionnaire That includes more than 1,000 senior information technology officers, about 1,000 procurement and purchasing executives, 500 CFOs, 500 senior HR and 500 operations managers

Just four days since launching "The Black Book's Annual Outsourcing User Survey", which ranks global outsourcing suppliers wholly on client experience, more than 5,000 industry clients have completed the online questionnaire.

That includes more than 1,000 senior information technology officers, about 1,000 procurement and purchasing executives, 500 CFOs, 500 senior HR and 500 operations managers.

Organizations that contract for outsourcing services, regardless of function or industry serviced, are invited to complete the renowned service provider assessment through May 12 at http://www.TheBlackBookOfOutsourcing.com. Top line results will be available again in mid-June via the Wall Street Journal.

Over 300,000 invitations were distributed on the first day the 2008 survey. Survey sponsors Brown-Wilson Group and authors of "The Black Book of Outsourcing" advised that a direct invitation is not required to complete the balloting.

The survey provides outsourcing clients, prospective buyers, investors, industry analysts, consultants and advisory groups, media and press, venture capitalists, user governance, and vendors with independent, unbiased benchmarking of comparable vendor performance across the globe.

In its fifth consecutive year of reporting, The "Black Book" has meteorically gained worldwide acceptance as the gold standard of comparing performance among vendors.

"Based on incredible early returns, we are anticipating an extraordinary year for correlation data again from outsourcing users for global industry advancements," said Scott Wilson, Partner, Brown-Wilson Group, the survey's sponsor.

In 2007, 22,660 individual outsourcing users ranked over 5,500 companies, onshore and offshore, including 35 countries, 42 distinct industries, 750 outsourced functions and multiple market-sized data slices.

Answers to the survey's key performance indicators are kept confidential and are not reported individually. Over 120 standard and ad hoc outsourcing reports are generated annually from the mega-database of outsourcing intelligence and perceptions.

Survey takers are given a preview copy of the highly anticipated annual "State of the Outsourcing Industry Report" in late May.

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