Force 9 Helps Stationery Supplier go Paperless

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Force 9 Business Solutions, one of the UK's leading providers of technical and business consultancy to manufacturing and distribution companies, provides details of their latest implementation of services to enable PDQ Direct to massively improve the ROI of their ERP System.

Force 9 Business Solutions today announced details of the latest successful implementations of their consultancy services; enhancing the output of the invoicing system for PDQ Direct and demonstrating how the simple application of business and technical consultants can incrementally add significantly to the overall ROI (Return on Investment) for an ERP (Enterprise Resource Planning) System.

PDQ Direct is the fastest growing office supplier in the South East of England. They specialise in providing a complete range of office supplies to both small to medium enterprises and large blue-chip companies. Their products range from stationery and IT consumables to office furniture.

Force 9 Business Solutions' consultants worked with the team from PDQ to identify and implement the project which was designed to enhance the invoicing process. By replacing the paper based system with an electronic system that generates the invoices in Adobe's Portable Documents Format (PDF) and then automatically emails them to the designated contact, PDQ has significantly cut the costs involved as well as improving the quality if the output. This has also helped PDQ in their goal to become more carbon neutral.

"We estimate that the project paid for itself within 3 months of implementation and that once we reach our target penetration of our customer base it will return an annual return of investment in the order of 500%" commented Paul Humphrey, Finance Director of PDQ. "Additionally by implementing the dunning letters system we have significantly reduced our debtor days".

"As well as the financial benefits that Paul has identified" added Barney Sharp, Commercial Director of PDQ. "We also have experienced a great deal of positive customer reaction. The improved image is appreciated by all, but they really like the fact that by emailing the invoices and related credit notes they are sent directly to the nominated contact rather than just arriving at the accounts department. Finally the savings in paper and laser toner usage is very important to us as we look throughout our business for measures to cut our carbon footprint and generally be as green as possible".

Full details of this project can be found at

Notes to the Editors

About Force 9 Business Solutions

Force 9 Business Solutions was formed in 2006 by a team of highly experienced business and technical consultants who between them have hundreds of man years experience in implementing ERP (Enterprise Resource Planning) System in the manufacturing and distribution sectors. They are dedicated to providing their customers with smooth and risk free transitions from their current system to Epicor Corporation's highly regarded Vantage System.

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Derek Sanderson
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