Pompano, FL (PRWEB) March 27, 2008
Promero announce today that it signed a Professional Services Training Agreement with Oracle do Brasil.
Promero will provide on site sales training services to Oracle do Brasil direct sales team in the region. Training will primarily focus on Oracle's latest version deployment of Contact Center Anywhere V8.
Oracle Contact Center Anywhere is a highly scalable, multichannel contact center solution that enables organizations to communicate more effectively with their customers. This includes queuing and routing of traditional phone calls in addition to email, chat, fax and web callback requests. It also provides blended Predictive Dialer and preview dialing, IVR and call recording for a completely unified inbound and outbound solution.
Founded in 2001, Promero http://www.promero.com is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.