Nanette Brown Joins ICC/Decision Services as Market Research Project Director

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Nanette Brown joins ICC/Decision Services, a leading provider of customer experience management solutions, after serving as Senior Consumer Research Analyst at Pathmark Stores. In her new position, Brown will spearhead many of the firms market research endeavors; including consumer intercept surveying and existing grocery, drug and convenience programs.

Nanette Brown has joined ICC/Decision Services as Market Research Project Director.

Nanette Brown joins ICC/Decision Services, a leading provider of customer experience management solutions, after serving as Senior Consumer Research Analyst at Pathmark Stores.

In her new position, Brown will spearhead many of the firm's market research endeavors; including consumer intercept surveying and existing grocery, drug and convenience programs.

"We're excited to welcome Nanette to the team," said David Rich, ICC/Decision Services President and CEO. "Her broad experience and expertise are sure to strengthen ICC's position as the industry thought leader."

A graduate of Montclair University with a degree in Marketing/Management, Nanette spent the last 26 years at Pathmark Stores developing its customer research products.

Nanette lives in Bridgewater, NJ with her husband Tom and their son Thomas.

About ICC/Decision Services
ICC/Decision Services was founded in 1979 to design and execute Customer Experience Management programs. ICC/Decision Services offers a wide range of qualitative and quantitative business tools, including mystery shopping, customer satisfaction programs, and employee engagement research The company is headquartered at 45 West 21st Street, New York, NY 10010, U.S.A. Phone: (800) 444-1717. E-mail: info@iccds.com. More information is available at http://www.iccds.com.

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Ethel Klein
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