CustomerVision Redefines Web 2.0, Enterprise Wikis for Social Learning and Knowledge Management

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CustomerVision Redefines Web 2.0, Enterprise Wikis for Social Learning and Knowledge Management

The collaborative power of Wikis are no longer just for IT and open source enthusiasts. CustomerVision today announced the launch of CustomerVision Social Learning, a highly sophisticated, yet easy-to-use service that enables real-time collaboration between employees, business partners, and communities of practice. CustomerVision's focus has been driven by a demand to overcome one of the most critical information and knowledge challenges for today's enterprises - easy collaboration, real-time communication, and dynamic content creation for the knowledge worker.

"Corporations today, without success, accept a high degree of communication and learning barriers," said Salina Locke, training manager, School Loans Corporation and a CustomerVision customer. "CustomerVision BizWiki eliminates the trade off between functionality and ease of use with the necessary usability, manageability and functionality requirements of today's environments."

Wikis: Social Learning 101
Social Learning is based on the every changing environment which the learner must deal with daily, therefore the learner's motivation to contribute and learn are extremely high. Thus the social learning aspect allows for all learners to be teachers, and all teachers to be learners, thus positively impacting the amount of knowledge the learner retains.

With the introduction of CustomerVision Social Learning, CustomerVision is focused on advancing social networking in the enterprise where every person is treated like a customer with a voice, while also adhering to business policy and process standards. Focused on Web 2.0 wiki collaboration controlled by business requirements, social networking, security and compliance, workflow, and dynamic content management, CustomerVision is dedicated to advancing social learning and knowledge management to new productivity heights.

By providing unique benefits and features essential to organizations, CustomerVision BizWiki is fueling the adoption of Social Learning and Knowledge Management. CustomerVision's unique approach:

  •     Allow teams to build knowledge and expertise on a collaborative basis
  •     Creates a knowledge base and real-time reference center
  •     Compliments formal learning programs with instant updates and access to expertise in real-time
  •     Embeds additional content widgets for further collaboration needs through mash-ups of 3rd party; Real-Simple Syndication (RSS), calendaring, book marking, polling, etc.

Cindy Rockwell, CEO of CustomerVision added, "With proven success, our customers have enjoyed tremendous cost saving as it relates to travel and training, productivity gains, and an increase in revenue based on a more effective knowledge worker and consistency in information delivery."

About CustomerVision
CustomerVision is a leader in bringing wiki and Web 2.0 innovations to business users. CustomerVision's primary products are BizWiki for enterprise collaboration, social learning and knowledge sharing and CustomerVision WebWorks for small and medium sized business websites or intranets. BizWiki allows enterprise lines of business to easily maximize their return on investment and increase their competitive advantage by enabling decentralized teams to dynamically collaborate & share valuable knowledge. For more information, visit http://www.customervision.com or call 877-824-0181.

Note to Editors: A free license of CustomerVision BizWiki is available to members of the media upon request.

CustomerVision is a registered trademark of CustomerVision, Inc. All other trademarks referenced herein are the property of their respective owners.

For More Information Contact:
CustomerVision, Inc.
877-824-0181
info @ customervision.com

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Cindy Rockwell
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