The Parature Customer Advisory Council is one of several channels that we will utilize to guide the future direction of Parature Customer Service software, ensuring that we continue to he bring the most innovative and comprehensive support suite to market
Vienna, VA (Vocus) March 26, 2008
Parature, the global leader in on-demand customer service software, announced today the formation of its 2008 Customer Advisory Council, a strategic group of esteemed Parature customers who will contribute to the enhancement and improvement of Parature Customer Service™ software by sharing their valuable feedback and ideas with Parature Marketing, Professional Services, Development, Support and Sales teams. The first of the bi-annual meetings commenced at the Shore Club in Miami, FL February 19 - 21, 2008.
The members of the 2008 Parature Customer Advisory Council include: ANGEL Learning, Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems, K2 Network, Linden Lab, McClatchy Interactive, Meru Networks, Miami Dade College, Thomson Corporation, TMA Resources and Trulia.
“The Parature Customer Advisory Council is one of several channels that we will utilize to guide the future direction of Parature Customer Service software, ensuring that we continue to he bring the most innovative and comprehensive support suite to market,” stated Duke Chung, Parature CEO and President. “This group is comprised of individuals from the vast array of industries we serve and we feel very fortunate to have such a diverse group of professionals join our advisory council. We look forward to the invaluable insight that will be instrumental in fulfilling our commitment to our customers’ success and to providing the smartest, most efficient way for organizations to support their customers.”
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal’s list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 8 million end users worldwide. For more information, visit http://www.parature.com.