IBBS and RR Enterprises LTD. Integrate Solutions for Mutual Customers
Integrated BroadBand Services, LLC and RR Enterprises LTD, successfully integrated BBX with the RR SmartLink Internet Module for their mutual customers.
Atlanta, GA (PRWEB) April 1, 2008 -- Integrated BroadBand Services, LLC, the technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, and RR Enterprises LTD, announced today the successful integration of BBX with the RR SmartLink Internet Module (Subscriber Management and Billing System) for their mutual customers.
IBBS customized its Billing API to complete the integration with the RR SmartLink Internet Module. The vital subscriber and service related data is formatted and exported by the RR System and imported into IBBS's Billing API, and configured with the necessary elements for the delivery of service to the subscriber. With this integrated solution customers will benefit from the elimination of "swivel chair", improved revenue assurance, and better data management.
Raymond Reichert, President of RR Enterprises, commented, "When our customer's are looking for a robust network management system and expert technical help desk assistance, we recommend the industry leader, IBBS. Our experience in working with IBBS has been extremely positive."
"A very big part of our strategy is to provide complimentary software in order to meet our customers' needs," said Dave Keil, CEO of IBBS. "RR Enterprises has proven itself as a leading provider of subscriber management and billing solutions which can have a significant impact on a company's business performance. We are very excited to work with RR Enterprises to provide our mutual customers' one integrated solution for all of their broadband support and billing needs."
About IBBS
Since 2001, IBBS and its customers have been providing world class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks. IBBS is located in suburban Atlanta, GA. Additional information can be found at http://www.ibbs.com or by calling 770-387-2053.
About RR Enterprises Ltd.
RR Enterprises is a leading subscriber management and billing solution for the "Triple Play" of Voice, Video, & Internet providers. Established in 1986, our worldwide customer base enjoys unequalled personalized service and a system that is highly automated, extremely user friendly and flexible. The RR Enterprises Subscriber Management System total solution includes Customer Care, Charging, Invoicing, Payments, Collections, Accounting, Order Processing, Work Order Scheduling, Service Call Scheduling, Hardware Provisioning, Pay-Per-View, Video-On-Demand, Marketing Campaigns, Packaging, Inventory Control, Telemarketing, Commissions, Customer Self Care, and a Full Reporting Module.
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