The benefits to the small business are significant- they hand off complete responsibility for their communications system to one service provider, who is ultimately responsible for managing the complete customer Quality of Experience- telephone service, network, broadband connection, maintenance,and equipment
Yorktown Heights, New York (PRWEB) April 10, 2008
Kinetech Voice Technologies has launched its "Managed Business Communications Service", or MBCS, for the Small and Medium Size Business Market.
MBCS is a fully managed, carrier grade, full featured business class telephone service. With MBCS, the telephony and communications applications are running on both the provider's central "core" network equipment as well as on special purpose built equipment at the customer premise. Unlike pure Hosted VOIP solutions, the entire system- from the service provider's core equipment to the telephone handset, is managed and monitored 24 hours a day, 365 days per year. Complete equipment and service management, maintenance, guaranteed Quality of Service, Business Continuity, and Disaster Recovery, is fully supported.
"The benefits to the small business are significant- they hand off complete responsibility for their communications system to one service provider, who is ultimately responsible for managing the complete customer Quality of Experience- telephone service, network, broadband connection, maintenance,and equipment", said Tom Cerabona, President/ CEO. "One stop shopping and accountability is provided for all of a small business's communications needs".
MBCS provides feature rich telephone services including PBX and Key System Configurations, Auto Attendant, Voicemail, Conferencing, Multi-Site Support, Mobile Worker Support, Flat rate all inclusive pricing, and Office Productivity Tool Integrations(Outlook, CRM).
To read the White Paper "Managed Business Communications Services"- The real "Killer APP" for the Small Business, and to learn more about MBCS, visit the Kinetech website at: http://www.kinetechvoice.com/tech_resources.htm
KINETECH Voice Technologies provides consulting, selection, and implementation of Voice Over IP technologies and telephone systems to Small to Mid Size Businesses to satisfy their current and future business communications needs. Kinetech's services include current system analysis, architecture, design, equipment and service provider selection, installation, test, and ongoing support. Contact Tom Cerabona, President/ CEO, at tomc @ kinetechvoice.com, and visit their website at http://www.kinetechvoice.com to learn more.