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All Press Releases for April 13, 2008 Subscribe to this News Feed    
 

Centris Introduces Broadcast Messaging Service

Automatically make 25,000 calls per hour.

Longview, TX (PRWEB) April 13, 2008 -- Centris Information Services, a leading provider of high quality multilingual outsourced call center services, announces the availability of its new, easy-to-use broadcast notification service for municipalities, political campaigns, and businesses.

The new Centris Broadcast Messaging Service delivers up to 25 thousand calls per hour and is totally configurable online. Users can set up calling campaigns, administer broadcast surveys, and have access to real-time reporting all from a convenient Web interface.

"This is a fantastic tool to reach out to customers, organization members, or political constituents within a very short period of time. When combined with e-mail campaigns or surveys, the Centris Broadcast Messaging Service provides a powerful one-two marketing punch. You simply upload a phone list, record your message and your calls are made automatically," said Jamie Maddox, CEO of Centris.

The Centris Broadcast Messaging Service has built-in intelligence that detects whether it connects to a "live" person or an answering machine and delivers a customized message appropriate to the situation. If required, the automated call system can be configured to enable the call recipient to be transferred to a contact center agent or prompted for an automated follow-up survey.

Centris offers Broadcast Messaging Service to its customers as an on-demand hosted service -- there is no capital cost of ownership and you pay only for what you use. With Centris's new state-of-the-art broadcast voice notification technology customers can send information worldwide - instantly and economically.

For more information, visit: http://www.centrisinfo.com/services_broadcast.html.

About Centris Information Service:
Centris Information Services is a leading provider of high quality multilingual outsourced contact center services. The company is headquartered in the U.S. with major operations in Longview, Texas and Monterrey, Mexico. Centris helps companies improve customer satisfaction and increase revenue by creating positive customer experiences that combine high-touch with high-tech.

For additional information about Centris and its innovative customer service portfolio, please visit http://www.centrisinfo.com or call 1-800-530-4897.

Contact:
Centris Information Services
1-800-530-4897
info @ centrisinfo.com

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Bill Binnig
Centris Information Services
1-800-530-4897
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