Sheraton University City Upgrades Entire Property Using SuiteLinq’sTM Interactive and Connectivity Solutions

Exton, PA (PRWEB) April 23, 2008

Philadelphia’s Sheraton University City, a Meyer Jabara managed hotel, has completed a comprehensive upgrade of its on-site Internet service using SuiteLinq, Inc. as its sole provider. The enhancement includes SuiteLinq’s in-room interactive portal solution running on customized desktop computers or the guest’s laptop, as well as wireless Internet access available throughout the property’s common areas. SuiteLinq will now be available in all 318 guest rooms and will replace the hotel’s previous wireless Internet connectivity provider.

According to Sheraton’s General Manager, Ken Kapikian, the decision to utilize SuiteLinq as the single connectivity solution provider at the hotel is a result of months of success and positive guest feedback using the company’s in-room portal service. “SuiteLinq’s interactive portal has been available in many of our guest rooms for almost two years now and the impact on our core metrics has been undeniable,” states Kapikian. “Not only have guests raved about the service, but our staff has also been impressed by the level of support that SuiteLinq has provided. They’ve demonstrated a commitment to delivering a high-quality experience that we simply have not found with other vendors in this space. SuiteLinq has also continually enhanced and expanded their services, making them more capable of meeting the evolving digital amenity demands of our customers.”    

Guests in all of the property’s rooms will now enjoy access to SuiteLinq’s interactive portal, featuring a variety of on-demand entertainment, business productivity services, hotel information, and local guides. The portal, which also features free Internet access, is accessible using a SuiteLinq desktop computer or the guest’s laptop.

The evolution of the SuiteLinq service deployed at the Sheraton University City is the result of a collaborative effort, according to SuiteLinq’s CEO, Joseph Mustilli. He states, “From the start, we’ve listened and reacted to both staff and guest comments not only about our service, but also about the hotel’s third-party wireless Internet provider. As a result, we’ve enhanced our SuiteLinq interactive portal service to make it more relevant and intuitive for guests as well as more valuable to the hotel as an interactive marketing tool. Now that we are assuming duties as the Sheraton’s wireless Internet access provider, we can offer one point of management contact for all of the hotel’s connectivity needs. Additionally, we can deploy a property-wide network featuring interactive services and content customized to the needs of guests and staff in different locations throughout the property.”

Mustilli notes that the relationship with Meyer Jabara Hotels is at the heart of SuiteLinq’s success to-date, stating, “They truly share our vision of the future when it comes to how interactivity and digital technology can be utilized in the hospitality industry to deliver real revenue impact. We’re lucky to have them as our partner.”    

For more information about SuiteLinq, contact Darrin Davis at 703-953-2624, or via email at ddavis@suitelinq.com

About Meyer Jabara Hotels:
Meyer Jabara Hotels is an award-winning hospitality company, owning and operating hotels in thirteen states. Its portfolio of hotels includes Marriott, Hilton, Sheraton, Hampton Inn, and Holiday Inn brands as well as several independent hotels. For over twenty-five years, Meyer Jabara Hotels has distinguished itself as an employer of choice within the hospitality industry by creating a culture where associates are encouraged to reach their fullest potential and customers receive unique offerings.

About SuiteLinq:
SuiteLinq, Inc. serves the needs of the hospitality and extended stay industries by providing integrated, on-demand entertainment and business productivity solutions that deliver The Ultimate In-Room Experience for guests and new revenue streams for property owners. SuiteLinq’s core service offering is eRoomsuiteTM, comprised of turn-key components that can be installed individually or as a package:

SuiteLinq™ – A customized portal running on an in-room computer with high-speed Internet offering a variety of interactive guest services, free content, and pay-per-access features and entertainment
SuiteCast™ – Free-to-guest broadcast and cable TV channels
SuiteVOD™ – Hollywood movies, informational programs, and a variety of pay-per-view Video-On-Demand content delivered in standard and high-definition formats

Property owners choose from several financial models offering no up-front installation fees, significant guest-revenue sharing plans, full staff training, and 24/7 technical support. Video delivery options include a choice of large screen flat panel LCD’s or Plasma TV’s for a superb high-definition viewing experience. eRoomsuite is delivered via alliances with world-class technology and support companies that include Microsoft and Hewlett-Packard. Corporate headquarters are located in Exton, PA, with sales offices in Las Vegas, NV, Denver, CO, and Baltimore, MD. For more information, visit: http://www.suitelinq.com

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