If you have customers who are unhappy with the time they have to wait in line or if you simply want to provide your customers with exemplary customer service, Zipline Software will improve your waiting line process
Scottsdale, Arizona (PRWEB) May 4, 2008
Contemporary Web Plus, Inc., an online scheduling software industry leader, announced the release of Zipline Software (http://www.ziplinesoftware.com), a revolutionary web-based waiting line and queuing management tool. Zipline Software automates the waiting line process for industries as diverse as restaurants, medical providers, tire stores, eyeglass providers, and portrait studios by connecting waiting lines to customers through the Internet. With Zipline Software, customers no longer need to travel to a business to queue or to "get on the list." Instead, customers can simply get in line, online. As an added benefit, the system automatically notifies the customers when it is their turn through the use of text message notifications to customer cell phones.
Despite the advancement of the Internet, the waiting line or queuing process remains amazingly unchanged for nearly the last century. Customers arrive at a business, ask how many people are in the line and decide whether or not to join the line. With Zipline Software, businesses can now automate the queuing process by putting their line online. Businesses and organizations use the web-based software to define their line, when the line is available for customer signup, and management of the line. As a significant value add, the system also allows businesses to automatically capture and database customer information as the customers join the queue.
In addition, Zipline Software also adds an entire new dimension to waiting line management by offering a revolutionary component called "line dynamics." Line dynamics is an automated tracking system for many different line statistics such as the average number of people in line, average wait time, and average time from time of arrival to time called. Line dynamics also allows Zipline Software users to incorporate text messages to customers to notify customers of their line status and when it is their turn.
"If you have customers who are unhappy with the time they have to wait in line or if you simply want to provide your customers with exemplary customer service, Zipline Software will improve your waiting line process," said Robert La Loggia, President of Contemporary Web Plus, Inc. "In addition, businesses can now automatically create a valuable database of customer information as part of the sign in process."
Like all Contemporary Web plus software products, Zipline Software provides a free 15-day trial of the product, free setup assistance and live support options.
Contemporary Web Plus, Inc. is a technology firm that specializes in the development of web-based scheduling and appointment software for a wide variety of applications and industries. Its product line includes the industry-leading Appointment-Plus online scheduling software.
Contemporary Web Plus software clients include Fortune 500 companies such as Pepsi and Comcast, federal and local government, universities and schools, and small/medium sized businesses worldwide. In 2007, Microsoft Corp. selected Appointment-Plus software as its referral source for all Appointment Manager software clients.