Fremont, CA (PRWEB) May 5, 2008
Zenprise, Inc. today announced that it has over 130 enterprise customers using its monitoring software for the BlackBerry® Enterprise Solution. The company was able to surpass the 100 customer mark less than a year after launching its automated monitoring and troubleshooting solution for the BlackBerry® Enterprise Server environments.
Zenprise software automatically troubleshoots end user issues across the BlackBerry environment. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems. The monitoring software provides a comprehensive end to end view of the entire wireless service environment. In addition to monitoring the BlackBerry® Enterprise Server, Zenprise is the only solution that also checks wireless network availability, Active Directory health, BlackBerry SRP availability, carrier availability, WAN/LAN network performance, and overall Microsoft® Exchange server health.
IT departments across Fortune 1000 enterprises, government institutions, and law firms are utilizing Zenprise to monitor and troubleshoot their BlackBerry Enterprise Server environments. The Oregon Department of Justice, West Corporation, Alliant Energy Corporation, The British Library, Fender Musical Instruments, and Schwabe, Williamson & Wyatt use Zenprise to automate troubleshooting across their BlackBerry environments. Other Zenprise customers include:
- 3 of the top 6 Software companies
- 1 of the top 3 Telecommunications Companies
- 1 of the top 3 Insurance Companies
- 1 of the top 3 Healthcare Services Companies
- 2 of the top 3 Retailers
- 1 of the top 5 airlines
- 2 of the 3 branches of the Federal Government
- Numerous law firms in the AmLaw 100
"The rapid growth of our business solidifies Zenprise as the emerging leader in the monitoring space for BlackBerry," said Jayaram Bhat, CEO of Zenprise. "IT departments in some of the largest enterprise organizations trust Zenprise to help them proactively identify & resolve user specific issues across the BlackBerry environment."
This milestone comes on the heels of the launch of the latest version of Zenprise for BlackBerry. Zenprise 3.3, launched earlier last month, provides IT administrators with more detailed detection of user-specific issues with BlackBerry® smartphones (e.g. low battery life, weak signal strength, low available device memory, etc.).
A 2007 Gartner Cool Vendor, Zenprise software automatically troubleshoots end user issues across the BlackBerry® environment. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Mayfield, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to http://www.zenprise.com.