Stop by a management firm's current community unannounced and ask yourself -- do the customers look happy? Are the employees helpful? Does the community look and feel good?
Shoreview, MN (PRWEB) May 8, 2008
http://www.ecumen.org -- Aging services provider Ecumen, one of America's largest non-profit senior housing companies, is helping senior housing owners, who are thinking of hiring a management firm, with the release of its latest whitepaper designed to help create the best possible partnerships.
"10 Questions to Ask When Selecting a Senior Housing, Nursing Home or CCRC Management Company" is based on Ecumen's deep knowledge of the industry as not only a senior housing provider, but one of the country's top senior housing development and management partners.
"In an industry that is as customer centric as senior housing, customers vote with their feet," states Steve Ordahl, Ecumen's Senior Vice President, Business Development. "What this latest whitepaper provides is answers to ten key questions that, if answered properly, will help housing providers create a home where customers want to be."
Much of the advice offered in this latest paper centers around conducting detailed research on the company being considered as a partner, whether it be social or financial.
"Stop by a management firm's current community unannounced and ask yourself -- do the customers look happy? Are the employees helpful? Does the community look and feel good?" quotes the paper.
Beyond this diligent footwork, much can be learned about senior housing management firms by conducting diligent homework, especially when it comes to the firm's financials.
"A good share of management firms also own their own properties," continues Ordahl. "In cases like this, reputable firms are willing to share the history of their financial performance. The ones that do not are oftentimes the ones you have to be more concerned about."
By heeding to the advice provided in this latest whitepaper, new senior housing providers are assured to live up to a simple, but powerful, mission of creating a home for older adults where these choose to, rather than have to live.
"10 Questions to Ask When Selecting a Senior Housing, Nursing Home or CCRC Management Company" is available by visiting Ecumen's website.
The original version of this release can be found on Ecumen's Changing Aging blog.
Ecumen (http://www.ecumen.org) is based in Shoreview, Minn., and is one of the largest non-profit senior housing companies in the United States and provides a full array of senior housing development and management services. The name Ecumen comes from the word ecumenical, which in turn is derived from the Greek word for home: "Oikos." Ecumen works to create "home" for older adults wherever they choose to live. Ecumen is affiliated with the Evangelical Lutheran Church in America (ELCA) and has 4,000 team members. Ecumen writes about news and ideas that are shaping the future of aging services at its Changing Aging blog: http://www.ecumen.org/changing-aging/
Misukanis & Odden