I'd like to thank our customers once again for their loyalty and for sharing our story.
Dublin, Calif. (PRWEB) May 8, 2008
PSS, a leading provider of contact center software and services, has been selected by Entrepreneur Magazine as one of the nation's Hot 100 fast-growth businesses for 2008. Culled from a database of nearly 21 million companies, Entrepreneur Magazine and research provider CentrisPoint distinguished the Hot 100 based on rapid sales growth, positive job growth, and other select criteria. The Hot 100 ranking appears in the May issue of Entrepreneur, on newsstands now. PSS is the only company on the list specializing in contact center solutions.
"PSS has grown largely by word of mouth. Our customers continue to come back to us year after year, and every year they seem to spread our secret to more colleagues," said Todd Funk, President and CEO of PSS. "I'd like to thank our customers once again for their loyalty and for sharing our story."
PSS customers, who include some of the world's largest financial institutions, healthcare systems, and airlines, have collectively deployed over 100,000 ports of IVR and over 50,000 seats of CTI. PSS helps these customers manage and maintain their existing infrastructure while they transition gracefully to next generation technology based on VoiceXML, SIP, and SOA. As part of the transition process, PSS provides comprehensive solutions that include custom IVR and CTI development, comprehensive 24x7x365 support, as well as infrastructure from partners such as Genesys, Nortel, Holly Connects, and Voxeo.
PSS helps enterprises transition gracefully from legacy to next generation contact center infrastructure. Through a unique combination of products, services, and 24x7x365 Extended Life support, PSS customers can transition to VoiceXML, CTI, SIP, SOA, and Web Services as rapidly or gradually as business priorities demand. Recognized as one of the fastest growing private companies in America, PSS customers include American Express, AT&T, US Airways, and United Healthcare. For more information, visit http://www.psshelp.com/.