Montreal, Canada (PRWEB) May 13, 2008
TelcoBridges™ Inc., the preferred hardware and software supplier for telecom solution developers, today announced that Interact Incorporated Software Systems has integrated TelcoBridges' award-winning Tmedia telecom platform into its SPOT CCXML/VXML interpreter set. Using SPOT and TelcoBridges' telecom platform, operators worldwide can deliver IVR and conferencing services simultaneously on thousands of call channels, whether TDM or VoIP, within a familiar standards-based development environment.
Interact provides high performance telecommunication solutions for operators and enterprises throughout 28 countries around the globe. Interact's new CCXML/VXML interpreter set - called SPOT - leverages TelcoBridges' technology to improve VoiceXML performance, eliminate CPU and memory limitations caused by traditional VXML solutions, and provide no loss of service-no loss of calls application server redundancy.
Developed for use in telco environments requiring thousands of call channels, the solution offers leading high-performance. VoiceXML and CCXML compliant, the solution supports both TDM (with SS7 and ISDN signaling) and VoIP (using SIP signaling), IVR, third-party automatic speech recognition (ASR) and text-to-speech (TTS) using MRCP, and conferencing.
"Interact integrated its patent-pending VoiceXML and CCXML technology with TelcoBridges' hardware in order to offer the industry's best solution," said Greg Gissler, Founder, VP and CTO of Interact. "While Interact delivers CCXML/VXML performance in software, TelcoBridges delivers density, scalability and redundancy in hardware. Together, we deliver the most complete and the lowest total cost-of-ownership (TCO) solution for the carrier marketplace that is backed by our long history of providing IVR solutions."
The TelcoBridges-based Interact solution is available immediately, giving solution providers standards-compliant tools for building carrier-grade infrastructure, or for building voice solutions (IVR, ASR, TTS, conferencing, media servers) for carriers.
"Interact has been able to eliminate one of the major roadblocks to the growth of VoiceXML solutions in operator environments: CPU and memory overload in high density and complex call flow environments. Operators worldwide can now benefit from our carrier-grade Tmedia platforms to deliver IVR applications in a CCXML/VXML application development environment," said Gaetan Campeau, President of TelcoBridges.
TelcoBridges is clearly defining the future of communications technologies. By supplying the industry's best telecom platform, TelcoBridges is helping telecom solution developers of VoIP and TDM solutions realize their bright ideas. TelcoBridges' customers develop and deploy carrier-grade telecom solutions for some of the world's largest operators in more than 35 countries. For more information, please visit TelcoBridges.
About Interact Inc.
Interact is a software company renown for developing open, portable components that exceed industry benchmarks so that its clients can gain efficiencies and flexibility in their everyday operations. Founded in 1981 and headquartered in Lincoln, Nebraska USA, privately held Interact also has a Research and Development facility in Austin, Texas USA, and a Regional Sales office in Phoenix, Arizona. For more information, please visit Interact.
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