Secure Designs Launches New Support Portal to Enhance Managed Security Offering for ISP Customers

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With over 1500 firewalls under management, Secure Designs continues technical innovation to keep service levels high and costs low.

Greater use of the Internet to enable remote working has become a huge driving force in our business

Secure Designs, Inc., one of the premier providers of managed security services to small and mid-sized businesses (SMB), today expanded its offering with a new web support portal making it easier for customers to buy, monitor and update their outsourced security systems. With more than 1500 firewalls under its day-to-day management, Secure Designs (SDI) is a specialist managed security services provider (MSSP) to 'micro' and SMB companies.

One of a small, elite group of MSSPs delivering turnkey private label security firewall and VPN services for cable companies, SDI currently provides a complete and proven solution via one of the top five cable companies in the US and serves a large number of SMB customers in the region.

During its five-year evolution as an MSSP, SDI ( has developed a wide range of proprietary technologies to remain the low cost leader in their segment and continually introduces new initiatives, such as its expanded portal, to improve its offering. SDI's FireLan® bundled security offering is a comprehensive package covering everything from ordering, configuring and shipment of firewalls to ongoing management, monitoring, reporting and support. The majority of firewalls supported by SDI are TZ and PRO Series appliances from SonicWALL (Nasdaq: SNWL). The company's large client list covers a broad spectrum of industries, from professional services and banks to construction and retail.

SDI's technology, services and support are designed to take the worry and expense out of Internet security for organizations with limited IT resources. Small companies using the Internet to connect headquarters to home or branch offices represent a substantial area of growth. "Greater use of the Internet to enable remote working has become a huge driving force in our business," said SDI president and chief executive officer Dennis Toman.

One of SDI's hallmarks is the consistently high quality of support, coupled with proprietary technical innovations designed to maintain the affordability of their offering. SDI's improved support portal allows them to expand their service levels for customers of Internet service providers (ISPs) without requiring an increase in staffing. SDI is a member of the MSPAlliance ( ), the world's largest professional association and accrediting body for the Managed Services Industry.

Joe Canada, IT Administrator at MidCarolina Bank, commented, "SDI is always available, very responsive and they do a great job for us. We were monitoring our system, we were spending much too much time on it, and it was driving us nuts. Our IT consultant suggested we contact SDI to ask how they could help us. It proved to be great advice. Once we described our needs, SDI outlined a very affordable and effective solution to our security problems."

"Our value proposition is straightforward," said Toman. "If our customers have IT staff, we make their job easier and improve their productivity. And if they don't have IT staff, we will take responsibility for their perimeter IT security so that they can focus on their core business. Our growth is constantly driving us to put additional resources in place."

About Secure Designs, Inc.
Secure Designs is founded upon the idea that smaller companies deserve the same Internet security as big companies without having to pay a premium price. Today, Secure Designs provides a range of proven, strategically bundled Internet security solutions from entry level to redundant fault tolerant systems. Secure Designs is the premier, low cost/high value Internet security provider for small and midsize businesses. With its proprietary software, processes and team of security experts, Secure Designs remotely manages and monitors firewalls throughout the country from its Network Operation Center.

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Mary McEvoy Carroll
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