Acton, MA (PRWEB) May 28, 2008
GetHuman announces that nominations have started for the Great Customer Service Club. The centerpiece of the club will feature annual award winners based on feedback direct from consumers.
The first annual Great Customer Service Club Awards winners are being chosen on the basis of their customer service rating and feedback from consumers who rank them at http://www.gethuman.com. The Great Customer Service Club Awards are being based on hard data, feedback and numbers demonstrating the level of service that consumers experience when they interact with the nominated companies.
"GetHuman implemented the Great Customer Service Club as a way to commend companies that have proven to have superior customer service based on feedback from their customers. The companies selected are being chosen based primarily on the votes that consumers are casting on the gethuman web site. It signifies that the quality of the customer service that a member is providing to its callers is being rated in the top 10% of enterprises that are listed on the gethuman web site," said Walt Tetschner, GetHuman Project Leader.
Winning companies are being chosen in forty two categories including travel, banking, utilities, retail, insurance and government.
The GetHuman™ movement was created from the voices of millions of consumers who want to be treated with dignity when they contact an enterprise for customer support. The GetHuman goal is to convince enterprises that providing high quality customer service and having satisfied customers costs much less than providing low quality customer service and having unsatisfied customers. Through a combination of consumer feedback and collaboration, GetHuman strives to provide an ongoing resource for consumers and companies looking for examples of excellent customer service.
For more information please visit http://www.gethuman.com.
llancek @ changingcallcenters.com