U.S. Navy Medicine Presents at First DOD Continuous Process Improvement Symposium

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NOVACES supports Navy Medicine at joint-service conference.

The consulting and training firm NOVACES, members of Navy Medicine, and members of the Jacksonville, FL-based Navy Medicine Support Command attended the first DoD Continuous Process Improvement Symposium May 13, 2008 in Landsdowne, VA.

NOVACES is contracted to provide Lean Six Sigma (LSS) deployment support, project mentoring and additional training to Navy Medicine's four major Echelon III Regional Commands: Navy Medicine East, Portsmouth, VA; Navy Medicine National Capital Area, Bethesda, MD; Navy Medicine West, San Diego, CA; and Navy Medicine Support Command.

"Navy Medicine participation was part of an ongoing aggressive business transformation effort through LSS deployment," said Cmdr. Joseph Myers, a LSS Black Belt for the Navy Medicine Support Command.

More than 500 military members and civilians representing all services attended the symposium. Navy Medicine highlighted three successful projects among the storyboard displays from the U.S. Navy, Air Force, and Army.

Myers presented a case study on a project to improve the credentialing process for contracted healthcare workers. As a result of the improvements identified by Myers and his team, the Navy anticipates it will realize $789,000 annually in Type II savings (commonly referred to as "cost avoidance") at the command. The improvements were approved by the senior leadership committee within Navy Medicine for global implementation, and the roll-out is projected to generate an estimated $114 million annually in Type II savings.

Felipe Velasco, the first Navy Medicine civilian to receive Black Belt certification from the American Society for Quality, co-facilitated a workshop with Jan Bauer, a Lean Six Sigma Master Black Belt with NOVACES. The workshop, "Lean Six Sigma in a Transactional Environment and the Dogma of Normality," addressed common issues associated with analyzing data from transactional processes.

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Brian MacClaren
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