YorkShire Water Selects C-track

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Successful trail achieves productivity and efficiency benefits Yorkshire Water - the leading utility water company within the UK providing water and waste water services to more than 4.7million people and 140,000 businesses - has appointed DigiCore to install a sophisticated vehicle tracking solution across its fleet of technicians vehicles. The phased roll-out of DigiCore's C-track system follows a detailed 12-month trial involving 60 vehicles that has demonstrated widespread fleet benefits including increased productivity, reduced fuel usage and enhanced customer service.

This detailed evaluation and adoption of the C-track shows the measurable benefits that can be achieved by using the system. The advanced nature of C-track enables the development of bespoke solutions that meet the diverse needs of our customers and achieve definite returns on investment.

The pilot scheme has achieved added visibility and control enabling Yorkshire Water to increase the optimisation of technicians working in the field, including a rise in the number of completed jobs per day by up to 13.5 per cent. Furthermore, there has been a significant reduction in the time it took office-based schedulers to identify a suitable technician, as well as a 30 per cent improvement in emergency response times.

Elsewhere, Yorkshire Water experienced an increase in the miles travelled per litre of fuel, with an average increase of approximately 12.5 per cent. This added fuel efficiency has not only reduced overheads, but also realised substantial environmental benefits. Through the duration of the trial, fuel usage was cut by almost 3,500 litres, with savings in carbon dioxide (CO2) emissions of more than 9 tonnes.

The bespoke system was also designed to provide added safety and protection to mobile workforce and resources. Each vehicle has been fitted with panic alarms to enable technicians to request assistance. In addition, the access to detailed real-time and historical positional data provides proof of location for insurance claims and aid effective accident analysis. This information will also support vehicle location and recovery in cases of theft.

Geoff Dyson, Icom Field Operations Team Leader at Yorkshire Water commented: C-track has provided real benefits to our fleet operation, resulting in operating efficiencies and an enhanced service to our customers. Yorkshire Water is committed to adopting advanced techniques and technologies to maintain our position as the leading water utility company within the UK."

Tom O'Connor, Managing Director of DigiCore Ltd said: "This detailed evaluation and adoption of the C-track shows the measurable benefits that can be achieved by using the system. The advanced nature of C-track enables the development of bespoke solutions that meet the diverse needs of our customers and achieve definite returns on investment."

C-track is a sophisticated fleet management system that adopts the latest technology to provide a comprehensive real-time vehicle management tool. This proven solution provides vital information about mobile assets and workforce, and offers a scaleable mobile solution that meets the complex needs of car, van and commercial vehicle fleet operators.

About Yorkshire Water:
Yorkshire Water, a subsidiary of Kelda, provides water and waste water services to domestic and business customers across Yorkshire, servicing more than 4.7million people and 140,000 businesses.

Yorkshire Water manages the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day. The company also collects, treats and disposes of about one billion litres of waste water safely back into the environment on a daily basis.

About DigiCore:
DigiCore Holdings is a Johannesburg Stock Exchange Listed group, a global company with more than 22 years' experience developing and implementing end-to-end vehicle tracking and fleet management solutions. Its advanced C-track technology is fitted to almost 340,000 vehicles operating in 32 countries across 5 continents.
DigiCore Group works in partnership with its customers to develop solutions that deliver measurable business and operational benefits by providing total visibility and control of mobile assets and mobile work forces. DigiCore utilises a range of vehicle location, fleet management, satellite navigation and security tools, to provide commercial vehicle, van and car fleet operators with scaleable solutions that offer flexibility, reliability and functionality.

For further information please contact:
Jonathan Symons
Head of Public Relations - DigiCore Ltd
Tel: 020 8771 8240
Mob: 07799 714005

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