Ahmedabad, Gujarat (PRWEB) June 25, 2008
Byte Technosys Pvt. Ltd. today announced new technical support and server administration plans for both Linux and Windows platforms. The plans are targeted towards web hosting companies which are looking for Outsourced Web Hosting Support. The new and innovative modular support plans give customers a one-blanket support option at affordable costs bringing with it simplicity and quick resolutions for potential problems.
The new support plans cover support for various control panels like Helm, Plesk, cPanel and Hosting Controller with any ticket system of hosting provider. There is also a option for choosing Server Monitoring and Remote Server Administration plans for hosting companies, data centers or anyone looking to keep their server secure and online 24x7 - 365.
"Until now, Hosting Support Guru had been offering plans for support on Windows platform. Over these years we have evolved and have increased our client base as well as our team size," said Paritosh Jani - IT Operations Manager. "With our transparent customer support plans, expert advice and assistance is available whenever and wherever our clients need it. Moreover, we work towards providing proactive support to our clients rather than being reactive. Most of our Server Administration plans are based on proactive support."
Jani continued, "Whether it is Linux or Windows servers our server administrators are skilled to maintain good uptime for your servers. All our support engineers are MCSE, MCSA, RHCE, CCNA certified engineers to ensure excellent support to our customers. Most of the plans allow the customer to choose from Level I, Level II and Level III support which are backed by Non-Disclosure Agreements and Service Level Agreements. With our commitment of less than 1 hour response time and under 6 hours resolution time, our clients are happy and so are we."
For additional information on the support plans and server administration plans, contact Paritosh Jani or visit HostingSupportGuru.com.
About Hosting Support Guru:
Hosting Support Guru is a venture of Byte Technosys Pvt. Ltd, a Microsoft Certified Gold Partner company in India engaged in to offshore projects. We have been in the offshore industry for over 10 years now. We have provided web presence and technical support to a large number of clients over these years and realized the importance of offering quality customer support around the clock to our clients. We do not see ourselves simply as Service Providers, but as Business Partners to our clients. This way we become an extension of your company.
Paritosh Jani or Vishal Vasu