Scottsdale, Arizona (PRWEB) June 26, 2008
Lynk Software the provider of the award winning Everest Customer Service Solutions participates in a new recorded audio podcast with BetterProcess.com. The podcast dives into the best practices and new insight into customer relationships for today's manufacturers.
In this podcast, Michael Herzog, Project Manager of Lynk Solutions explains the challenges of customer relationships for manufacturing companies. The podcast - 'Go Beyond Quality with EVEREST to Build Customer Relationships' can be found at http://www.lynksoftware.com/podcast
"In today's competitive manufacturing environment the customer relationship is often the only thing that distinguishes your product from your competitors," said Michael Herzog. "The challenge for manufacturers is to focus on customer relationships as an integral part of their quality drive. Everest helps manufacturers to directly connect customer service with quality."
Everest is a solution for customer service, complaint handling and corrective action tracking. It is used to helps businesses organize, refine and enhance internal and external customer relationships. It includes real-time reports and charts, full configuration options, email templates and automatic reminders among many powerful features.
"We see the next level of quality maximizing every single customer relationship in the drive towards total 'customer focused quality'," said Michael Herzog.
About Better Process
Better Process is a website devoted to podcast interviews relating to manufacturing and logistics fields. For more information visit http://www.betterprocess.com .
About Lynk Software:
Lynk Software is an industry leader in the field of customer complaint management and customer services solutions. Their flagship product 'Everest - Customer Focused Quality' is used by some of the nation's largest organizations. Lynk Software was founded in 1970 and has continually been on the cutting edge of business solution development. For more information on Lynk Software and Everest Solutions, visit http://www.lynksoftware.com or call (480) 998-1933.