Naples, FL (PRWEB) June 1, 2008
WebSite Innovation Click2Call 'Captures' the Runaway Shopper and Turns Clickers to Clients- "after hours" is NOW business hours. Makes Onlines Business Better.
Click2Call's "live" operator web feature innovation connects web surfers and online shoppers instantly over their phone or PC to business representatives. 2CallUs's National Call Center representatives take missed calls for the business 24/7. Online business can optimize their website to better assist customers with sales and information greatly reducing web site abandonment. It's like adding a "voice" to your website. For the first time, businesses never "miss" a call from their website -- even at 2 a.m. Online calls are forwarded to our live operators 24/7. Based upon a Questionaire about the business Call Center consultants takes messages, address issues, even take sales orders (24/7
Whats a Call Worth-Click2Call Delivers the Marketing Edge Turns Visitors Into Customers (24/7)
(PRWEB) June 2008 -- ToCallUs and Click2Call announced today that it has introduced new, user friendly technology that enables website visitors to be connected instantly to a business representative - even when the business is closed. Click2Call's proprietary "live" operator-assist feature ensures that website visitors get their buying questions answered 24/7. Businesses can now optimize their website, never miss a call, after hours is now business hours!
For the first time, proprietary "call capture" software enables "after hours" shoppers and business website visitors to talk instantly to a "live" operator from a business website -- even at 2 a.m. Trained consultants take personal messages, answer buyers questions even take phone orders- based upon questionnaires provided by the business.
Sample DEMO message at 1.888.524.3726.
Our clients find that by answering just one key question, the shopper will continue the buying process. It's really like adding a voice to their website and reducing website abandonment.
Buyer's messages, purchase questions, and info.requests are answered by the live consultants. Click2Call technology then sends the call details to the business representative(s) email, text, and PDAs for easy "follow-up." A web interface also enables online access for call details my managers.
"After hours is now business hours. Its the best web feature I have and I never miss a business call even at 1 a. m- its like I am open all the time," noted client Katrine Carley.
"What's a call worth to a business? Today's online customers are demanding and want immediate answers to their questions," observed, William Tucker, ToCallUs President. "Our clients find that by answering just one key question, the shopper will continue the buying process. It's really like adding a voice to their website and reducing website abandonment."
One of the major challenges facing today's web sites is reducing web site abandonment. Assisting web visitors, while they are at the site, produces better sales, marketing and customer service information for any business. Clicxk2Call may also be inserted in banner ads, and email campaigns!
Jupiter Research, New York has estimated that use of this type of Push To Call applications can increase customer interactions by 20 percent. Industry stats indicate that customers want to talk to a "real person" rather than wait, email , or IM, to get their answers. 2CallUs bridges the gap between online and offline channels while engaging the buyer proactively, plus takes messages (24/7).
A pop up box instructs callers to connect over their telephone (at NO charge) or by their PC speakers. Specially encoded Click2Call E Buttons are installed on the web site. Businesses simply provide destination phone numbers and who to contact at their business. 2Callus does all the work to insert the phonelink.
Click2Call also saves money on long distance calls for online businesses!
Click2Call's introductory subscription offer is only $29.95 a month and includes 200 free minutes. Businesses may choose to add the invaluable CALL Center operator feature to handle "after hours" calls. All calls are free to the web visitors.