(PRWEB) July 4, 2008
Digital market research specialist, eDigitalResearch, has recently been shortlisted by Royal Mail for its coveted 'HR Supplier of the Year' award, which recognises suppliers who have delivered exceptionally high levels of service and product innovation over the last year.
The recent 'Have your Say' and 'Christmas Operational Support' campaigns are examples of how the partnership between Royal Mail and eDigitalResearch has been particularly effective. Through survey technology from eDigitalResearch, Royal Mail was able to rapidly gather information on people working within the Royal Mail Group who were able to support the operation during the exceptionally busy Christmas period. The data received enabled Royal Mail HR teams to coordinate resources effectively and minimise disruption for its customers.
Stephen Windsor-Lewis, Employee Involvement & Communications Director at Royal Mail comments: "We have carried out many surveys to gather data for various areas of the business, including both internal and external customers. eDigitalResearch is committed to meeting deadlines and often exceeds expectation by going the extra mile to ensure that last minute changes are made."
Chris Russell, Director of eDigitalResearch comments: "We are delighted to be shortlisted for this award as it recognises our commitment to customer service. We invest in our people and our team of dedicated research specialists means that we can respond quickly to meet client requirements and ensure that our campaigns are delivered on-time at a consistently high standard."