AnchorPoint Sponsored Aberdeen Group Report Addresses Telecom Lifecycle Management

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New research provides framework for telecom expense management best practices and controlling corporate costs.

This report reinforces the idea that because corporate costs come under a microscope during tough economic times, we see TEM offering enormous value in the areas of expense reduction, visibility, and operational efficiency

A new benchmark report from Aberdeen Group -- Slashing Telecom Expenses in a Looming Recession -- focuses on how recent economic trends are forcing enterprises to re-examine their top expenses, reduce overhead, and increase corporate profitability. The AnchorPoint sponsored report highlights how Telecom Expense Management (TEM) is fundamentally a spend management technology which has become an enabler to control the full telecom order-to-pay lifecycle for voice, data, and wireless assets and services.

Prior Aberdeen research indicates telecom expenses, on average, constitute over 3% of corporate revenues and accordingly are an obvious target for spend reduction initiatives. "This report reinforces the idea that because corporate costs come under a microscope during tough economic times, we see TEM offering enormous value in the areas of expense reduction, visibility, and operational efficiency" said Roger Challen, president and CEO of AnchorPoint.

According to the Aberdeen Group report, "Companies need a holistic solution that assists in managing the full life cycle of each service plan, hardware asset, and software solution to support employee work efforts in today's integrated, mobile, converged telecom market. TEM is still the cornerstone of the Telecom Lifecycle Management process." The report examined the use, the experiences and the intentions of more than 200 enterprises using Telecom Lifecycle Management (TLM) and identifies emerging best practices for TLM in controlling corporate telecom environments.

Offered as a software license, hosted or outsourced solution, AnchorPoint TEM enables customers to intelligently manage, plan, optimize, and reduce their communications and network investments. AnchorPoint customer engagements begin with Map-to-WinSM, AnchorPoint's strategic consulting approach. Map-to-WinSM enables organizations to effectively align their business goals with their people, process and technology investments, to assure the success of their expense management initiatives. The AnchorPoint solution is designed to provide a single view of visibility and management control into all their telecom expenses and operations resulting in 15% - 30% savings.

"Best-in-Class companies seek solutions that will effectively display and analyze telecom spend and other metrics in easily digestible forms that allow telecom, procurement, finance, and executive groups to easily visualize and understand this information," the Aberdeen Group report noted.

A complimentary copy of the Aberdeen Group study can be found at .

About AnchorPoint:
AnchorPoint ( is a leading provider of Telecom Expense Management Solutions that enable enterprises to gain visibility and control of strategic assets that drive key business processes and crucial competitive advantage. The company's award-winning software, consulting and managed services solutions -- including integrated Invoice, Asset, and Usage Management and Business Analytics tools -- provide professionals at every level of the organization with rapid access to concise, actionable data. Armed with this knowledge, they can make smart operational and financial decisions that maximize the performance of core assets and services. From reducing costs and optimizing resources for superior ROI; from allocating budgets to ensuring regulatory compliance; from purchasing to payment; and everything in between, global leaders like AGFA, Pitney Bowes and Ocean Spray rely on AnchorPoint for absolute control over bottom line results.

About Aberdeen Group, a Harte-Hanks Company:
Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen at or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to


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