Victor, NY (PRWEB) July 25, 2008
William S. Samuels IV, President and Founder of Telesales Services has recently joined the American Teleservices Association. Telesales Services prides itself on providing its clients with the most recent information on call center industry trends. Joining ATA gives Telesales Services another reliable call center industry resource. Bill Samuels uses his 30+ years of call center industry experience to assist clients with their telesales and telemarketing outsourcing needs. Telesales Services clients have found this service to be informative and valuable in their call center selection process.
The American Teleservices Association (ATA) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations.
ATA members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, Internet, and e-mail sales, service and support.
Founded in 1983, the American Teleservices Association (ATA) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion.
ATA provides leadership in the professional and ethical use of the telephone for conducting business and is committed to serving the needs of its members, recommending the highest standards of quality for the channel and protecting the rights of consumers. Members benefit from the ATA's strong advocacy at the national and state level; advanced and timely educational opportunities and business-building events; advocacy and support in the public realm; and rich and trusted resources for Teleservices professionals.