Sparkplug Adds New Communication Applications and Services

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Leading fixed wireless broadband provider offers suite of value-add communications services to entire service area.

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Sparkplug is the ideal profile for the kind of company we like to work with

Sparkplug Inc. today announced the general availability of a suite of hosted communications services, including voice, Microsoft Exchange email, and related unified communications applications across all its U.S. regions. These services have been frequently sought after by customers who see the company as not only ensuring a fast, reliable broadband connection but also as a provider of core Web-based communication services.

Sparkplug has extensive experience in offering voice services via its 2007 acquisition of Verde Communications. Las Vegas-based Verde offered voice service since 2005 and its market and technology expertise was the basis for the launch of new services for Sparkplug. The company entered the voice business through a close partnership with Las Vegas-based CommPartners Connect. CommPartners is a nationwide IP-based network operator providing wholesale VoIP and enhanced IP applications to carriers and strategic partners. Its network provides business-grade, IP-based voice service and applications to small and medium size businesses.

Also in 2007, Sparkplug entered into a partnership with Seattle-based Chinook Hosting to offer hosted Microsoft Exchange services and related communication applications. Chinook is a leading software as a service (SaaS) applications hosting company that works with service providers such as Sparkplug to offer a full range of hosted Microsoft applications.

For Sparkplug, the CommPartners and Chinook partnerships have provided an effective way to enter new application markets while allowing it to stay focused on the core mission of providing high capacity business broadband service. At the same time, customers can turn to a single vendor for a suite of core, mission-critical business applications.

“Since we run these new services over our own broadband network with a single point of control, customers are assured of optimum performance and reliability,” said Jason Mendenhall, vice president of product and customer operations at Sparkplug. “A fully integrated suite of services like what we’re offering makes life easier for customers saving them both time and money. CommPartners and Chinook give us the ability to deliver high quality applications with the confidence that they share our values and our commitment to long-term customer satisfaction."

Burke and Associates, a leading Las Vegas General Contractor, is a good example of the power of flexible business broadband combined with other services. Burke has remote project sites throughout the Las Vegas Valley and the corporate office needs to be in constant communication with project teams, owners, and sub-contractors. “Sparkplug offers the flexibility of setup and services that I cannot find anywhere else,” said Rick Coblentz, IT Specialist of Burke and Associates. “We are able to get business-class broadband with voice service to all our locations. And when new sites come up, Sparkplug can get them installed and running in a matter of days. Voice services are integrated with our main office. This all means lower costs and valuable time savings. Sparkplug is an easy and satisfying choice for our company.”

On-Demand Broadband – The Fuel for Web Applications and Services

The increase in demand for Web-based communication services maps to industry trends, according to David Clark, CEO of CommPartners Connect. “Sparkplug is in a great position to serve customers effectively with its new offerings,” said Clark. “The company has deep experience with high capacity business broadband and understands the performance demands of voice and VoIP services as well as anyone. Those of us in the voice business know that true business-class broadband is often the crucial link in the success of voice and related services. We look forward to continued growth in the months and years ahead.”

Sparkplug has also been seeing strong demand for other applications in addition to voice, particularly email and related services. Chinook Hosting supplies its Microsoft-based services on a wholesales basis to a wide range of service providers and so it understands the challenges and opportunities in the marketplace. “Sparkplug is the ideal profile for the kind of company we like to work with,” said Greg Williams, CEO of Chinook Hosting. “The company’s broadband offering provides the exact kind of flexibility, capacity, and reliability needed to deliver business-class applications like those from Chinook.”

About Chinook Hosting

Chinook Hosting Corporation was founded in 2006 by the world-class hosted solutions experts at implement.com Corporation. Chinook Hosting delivers the leading edge of Microsoft’s hosted technology, the stability of a world-class data center, and a simple unified self-service portal for all Chinook Hosting services. Visit http://www.chinookhosting.com.

About CommPartners’ Connect
CommPartners Connect is a nationwide IP-based network operator providing wholesale VoIP and enhanced IP applications to carriers, strategic partners and VARS. The CommPartners Connect IP network has been engineered to provide business-grade, IP-based voice and other value-added services. CommPartners Connect has obtained Competitive Local Exchange Carrier (CLEC) certifications in 49 states and the District of Columbia and certifications in Alaska are pending. With nationwide IP network coverage, CommPartners Connect delivers reliable, high quality, and competitively priced carrier and wholesale hosted IP services for business. CommPartners Connect’s wholesale services are supported by a scalable and automated OSS platform for billing and account management. For more information, call 877-677-5485 or visit CommPartners Connect’s website at http://www.commpartnersconnect.com.

About Sparkplug

Sparkplug is a leading fixed wireless broadband service provider currently operating networks across five states, including the metropolitan markets of Chicago, Nashville, Des Moines, Phoenix and Las Vegas. The company offers a suite of high-speed data, voice over IP, and other managed services over its own network to business, education, and government customers. All enjoy the benefits of fast, scalable and easy to deploy broadband service. Customers can choose from a complete range of symmetrical bandwidth service options starting at 2 Mbps with speeds up to 1 Gbps, at a fraction of the typical cost. The company also provides high capacity data services and transport to many of the nation's leading telecommunications providers. For more information, visit http://www.sparkplug.net.

Media Inquiries:
Brian Edwards
McKenzie Worldwide
(503) 863-2002
briane(at)mckenzieworldwide.com

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