Boston, MA (PRWEB) July 20, 2008
The price vs power equation in the CBRM (Customer Relationship Business Management) arena has been seriously influenced this year with the market entry of Joolma CRM from CNP Integrations. The highly regarded Joomla development firm has leveraged its own integrations talent by extending their Info@Hand product with Joomla! web portal functionality to provide customers a seamless web-to-back-office experience at an incomparable price point. The company has essentially married the two most powerful software solutions of the day into one ready to roll, easy use, quick to deploy easily expanded package.
JoomlaCRM is targeted directly to support the needs of mangers tasked with integrating CBRM technologies into their workplace, or client operations. The application is crafted from the bottom up to cover the full scope of web based business and marketing automation, CNP's approach also provides the critical training and support services a manager may need to integrate, train and precisely customize their application. The Joomla CRM package provides small and medium sized businesses (SMB's) and non-profit organizations in all sectors with a full suite of tools to manage electronic transactions, collaboration with stakeholders, customer relationships and Web 2.0 community driven social communities.
Small to mid-size businesses easily migrate to CNP's "cradle to grave" application that supports all facets of their online presence and operations. JoomlaCRM handles online business actions from marketing to customer support on the public side, to sales cycle tracking and data mining on the internal side. CNP's application also serves as one of the first hybrid solutions to successfully integrate client needs for social networking and information portals with today's requirements for customer relationship and ecommerce management. Joomla CRM delivers an outstanding feature set complete with mobile accessibility.
As a premier US partner and value added reseller (VAR) for the Long Reach Corporation's powerful Info At Hand Customer Relationship Business Management (CRBM) system, CNP's unique integration packages of Joomla CRM provide businesses in all sectors with further business management capabilities such as:
- Order Management and inventory tracking,
- Shipping & Receiving,
- Project & Resource tracking,
- Customer Service
- Human Resources
- Sales force Automation
- Quotes, Invoicing and Bill Pay
- Campaign and Workflow Management and integrations that include a Mobile Portal, VOIP click to dial as well as MS Outlook and Quick Books synchronization.
Combined with the power of Joomla CRM's social networking and eCommerce capabilities as a customer and public portal there is no other comprehensive turn-key web based business management system of this kind on the market today. This is the first time a solution like this is within feasible reach of the average small to medium business or Non-profit group. JoomlaCRM differs from conventional CRM/CMS products in that it offers key features that enables a business to capitalize on the ability to be nimble -- and out maneuver larger companies. A support infrastructure and integration platform of this kind with the depth of features and functionality has not been previously available. Joomla CRM positions CNP as a leading integrator in the Joomla! open source Content Management System (CMS) community. CNP plans to deliver several bundled integration options for the JoomlaCRM platform as well as price points for low cost of entry and delivery models including on-demand, on-premise or appliance systems to accommodate the needs of small businesses.
According to CNP's founder, Chris Nielsen, "We (CNP) heard the market's frustration with the long project life-cycles and ease of integration most CRM solutions. As the demand for social community marketing and service grows, we see the common feature sets that everyone requires. We knew we could make that process easier and less expensive. Our solution offers a more stable, well tested environment, simple programatic expansion, and we refined our ability to train customers so they get the most from their technology investment. Essentially, Joomla CRM lets us deliver our customers more power, more quickly, and save them money.
"Joomla CRM is designed to be, or grow into, everything you need on-line for your small business to grow and compete in a global economy. This platform can be adapted to just about any industry or scale of small to mid-size business. We've been delivering these solutions separately for a long time, but customizing an integrated solution allowed us to harness the real power of these applications, and make it easier for us to support our customers."
Joomla CRM provides businesses in all sectors with extended business management capabilities for order, project and resource tracking, Customer Service, Human Resources and more, with the power of today's social networking and information portals. Joomla CRM differs from conventional CRM products in that it offers key features that enable small and medium businesses to capitalize on their ability to be nimble -- and outmaneuver larger companies.
CNP Integrations is a unique business consulting firm determined to empower your small to mid-sized business in areas of current and future Social Networking, CRM (Customer Relationship Management) and CRBM (Customer Relationship and Business Management) practices. CNP provides software solutions that integrate online business information for both internal and external stakeholders, improving the client's overall customer experience, brand image and project management efficiencies. CNP delivers custom integrations, strategic consulting, training, technical support and customer service to ease the adoption process and strengthen the strategic results. The company is well known for it's talent in Joomla Web Portal development and has been building interactive internet infrastructure for many high profile firms. CNP became one of the first US distributors of the popular Info@Hand CRM system in '07 and has led the industry in deployment and customized support of this renowned solution.
CNP Integrations is a division of Creative Networks Protocol Inc. and is a global partnership with US corporate offices in Massachusetts, and worldwide online. Contact us online at http://www.cnpintegrations.com or by phone: 1.508.644.1553.